t:connect® mobile

Tandem Diabetes Care, Inc.

About this app

The t:slim X2 insulin pump is now compatible with the FreeStyle Libre 2 Plus sensor and the Dexcom G7! (And continues to be compatible with Dexcom G6 sensors.)

The ability to bolus from your smartphone requires the latest t:slim X2 insulin pump software.

Give yourself the freedom to more easily manage your diabetes with the t:slim X2 insulin pump and t:connect mobile app.

The t:slim X2 insulin pump with Control-IQ technology helps protect you from highs and lows by automatically adjusting insulin levels to increase your sensor time in range* (70-180 mg/dL). Plus, through the free t:connect mobile app, the system connects wirelessly with a smartphone, giving you the freedom to bolus without having to touch your pump.†

By directly uploading pump and therapy data through the mobile app to the cloud-based t:connect web application, the system eliminates the need to plug in your pump during visits with your healthcare provider.

Healthcare providers can help their patients achieve better outcomes by providing them with a better choice for diabetes management and kids and parents have the freedom to more easily manage diabetes.

The updated t:connect mobile app frees you to bolus from your compatible smartphone without touching your t:slim X2 insulin pump. That increased flexibility means you can choose to wear your pump in more places by decreasing how often you need to interact with it. This feature is available for Control-IQ technology and Basal-IQ technology.

Conveniently view your t:slim X2 insulin pump data, including basal and bolus insulin events, insulin on board, carbs, current settings, and both pump and sensor status directly on your smartphone with the t:connect mobile app.

For parents, that means no more hunting through blankets and sheets to find a pump in the middle of the night.

Plus, serving as a discreet, secondary display for your t:slim X2 insulin pump, the t:connect mobile app allows you to stay informed of your diabetes management from the convenience of your smartphone. This is a great option for kids and teens who may be reluctant to take out their pump at school or in public. They can use their smartphone as a secondary display to discreetly view all of their information using the t:connect mobile app.

The t:connect mobile app lets you view alerts from your t:slim X2 pump as push notifications on your smartphone, conveniently prompting you to interact with your pump at a time that works for you.

You can also wirelessly upload your t:slim X2 insulin pump and therapy data to the cloud-based t:connect web application and allow your authorized healthcare providers easy online access to your current data at their convenience.

*As measured by CGM

† Bolus delivery from the t:connect mobile app requires a compatible smartphone model and operating system, an app update, a software update on the customer’s t:slim X2 insulin pump and additional training. Only available to customers who reside in the United States and who are in warranty at the time they update their pump.

Except for mobile bolus delivery, treatment decisions must be based only on the pump screen, not the t:connect mobile app. Wireless uploads from the t:connect mobile app to the cloud-based t:connect web application require a compatible smartphone and a cellular or Wi-Fi data connection. Uploads to the t:connect web application do not take place in real time and should not be relied upon by healthcare providers or caregivers for remote patient monitoring. Standard carrier data rates may apply.

Ratings and reviews

When it works, it's great. Problem is it only works 10% of the time. Constantly disconnecting from my pump or refusing to open it because it has a "bug". Requires multiple force stops and restarts daily. I've lost count of the times I have uninstalled, reinstalled, and restarted the app and my phone in one day just to try to get this app to work. My dexcom G6 app works just fine and never disconnects.

I am really disappointed at the current function, or rather the lack of any. The color choices to display the data collected, the only function really, is psychopathic. Who is it designed for, the graph line just fades languidly into the range highlight like a Monty Pythonesque Economics graph. You cannot add a note during therapy timeline. Bolus on mine is disabled. you cannot pinch a zoom of the screen & cannot increase font size, make text high contrast. Hateful really.

I am very annoyed with this app. It keeps loosing connection with my pump for no reason. I have force closed it, checked for updates, deleted the pump connection and reconnected it, I even un-installed and reinstalled it. Nothing helps. It will be fine for a day or two then bam lost connection. It is very irritating and I am about to just uninstall it all together. It did this eith my old phone and now it is doing it with my new phone as well. Very disappointing.

What's new

• Improved readability and display of information on event
cards

• Implementation of more detailed error codes to better
assist with troubleshooting

• The feature allowing you to bolus from your smartphone is
now compatible with Android 14

• Discontinuing support for Android 11, recommend that
users update to a later version of the Android operating
system