t:connect® mobile

2.6
2.5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The t:slim X2 insulin pump is now compatible with the FreeStyle Libre 2 Plus sensor and the Dexcom G7! (And continues to be compatible with Dexcom G6 sensors.)

The ability to bolus from your smartphone requires the latest t:slim X2 insulin pump software.

Give yourself the freedom to more easily manage your diabetes with the t:slim X2 insulin pump and t:connect mobile app.

The t:slim X2 insulin pump with Control-IQ technology helps protect you from highs and lows by automatically adjusting insulin levels to increase your sensor time in range* (70-180 mg/dL). Plus, through the free t:connect mobile app, the system connects wirelessly with a smartphone, giving you the freedom to bolus without having to touch your pump.†

By directly uploading pump and therapy data through the mobile app to the cloud-based t:connect web application, the system eliminates the need to plug in your pump during visits with your healthcare provider.

Healthcare providers can help their patients achieve better outcomes by providing them with a better choice for diabetes management and kids and parents have the freedom to more easily manage diabetes.

The updated t:connect mobile app frees you to bolus from your compatible smartphone without touching your t:slim X2 insulin pump. That increased flexibility means you can choose to wear your pump in more places by decreasing how often you need to interact with it. This feature is available for Control-IQ technology and Basal-IQ technology.

Conveniently view your t:slim X2 insulin pump data, including basal and bolus insulin events, insulin on board, carbs, current settings, and both pump and sensor status directly on your smartphone with the t:connect mobile app.

For parents, that means no more hunting through blankets and sheets to find a pump in the middle of the night.

Plus, serving as a discreet, secondary display for your t:slim X2 insulin pump, the t:connect mobile app allows you to stay informed of your diabetes management from the convenience of your smartphone. This is a great option for kids and teens who may be reluctant to take out their pump at school or in public. They can use their smartphone as a secondary display to discreetly view all of their information using the t:connect mobile app.

The t:connect mobile app lets you view alerts from your t:slim X2 pump as push notifications on your smartphone, conveniently prompting you to interact with your pump at a time that works for you.

You can also wirelessly upload your t:slim X2 insulin pump and therapy data to the cloud-based t:connect web application and allow your authorized healthcare providers easy online access to your current data at their convenience.

*As measured by CGM

† Bolus delivery from the t:connect mobile app requires a compatible smartphone model and operating system, an app update, a software update on the customer’s t:slim X2 insulin pump and additional training. Only available to customers who reside in the United States and who are in warranty at the time they update their pump.

Except for mobile bolus delivery, treatment decisions must be based only on the pump screen, not the t:connect mobile app. Wireless uploads from the t:connect mobile app to the cloud-based t:connect web application require a compatible smartphone and a cellular or Wi-Fi data connection. Uploads to the t:connect web application do not take place in real time and should not be relied upon by healthcare providers or caregivers for remote patient monitoring. Standard carrier data rates may apply.
Updated on
Feb 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
App activity
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.6
2.46K reviews
Valerie Stilwell
March 26, 2024
Same problems everyone else has had. After the update, nothing works, and my phone and pump hardly ever stay synced. Useless app until "they work on it." This was disappointing for sure because it was helpful to not have to pull my pump out of a dress to mess with it. Update 3/26/24: Still have major issues with the app and pump not syncing for days at a time. I am just so disappointed, and this does nothing to help my doctor track my numbers.
18 people found this review helpful
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Tandem Diabetes Care, Inc.
March 28, 2024
Hi Valerie, our Software Support team would like to investigate this further. Can you please reach out to them at 877-801-6901 option 1 then option 2.
Maureen OConnor
April 1, 2024
I agree with many recent low ratings. "Pump connection lost x hours ago" is not acceptable, especially when I don't think it was there 7 hours ago. Online help does not give a response to this error. I read between the lines, and did a Force Stop. I've never had a app need that 2x in 2 days. Had this for 2 weeks. Until this error started, it was convenient.
5 people found this review helpful
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Tandem Diabetes Care, Inc.
April 2, 2024
We sincerely apologize for the trouble here, Maureen. We have escalated these details to our Software Support team, and a team member will be following up with you directly as soon as possible. If you don't hear from someone soon, please do not hesitate to contact Customer Support directly at (877) 801-6901.
JD
April 4, 2024
April 2024: App lacks features and constantly losing connection to the pump again. They "fixed" the issue last year but it reappeared again with the most recent pump update. Pump battery is running out in two days instead of a week now. Can't extended bolus, can't update or create profiles, can't turn off all the damn alarms (setting to vibrate doesn't count,) support is getting ruder and ruder about replacements. If it wasn't for the cost of tresiba I'd go back to MDI.
4 people found this review helpful
Did you find this helpful?
Tandem Diabetes Care, Inc.
April 4, 2024
We're sorry to hear this has been your experience with the t:connect mobile app. We will be sure to document and share your review with our Leadership Teams. We'd like to have our Software Support team investigate the disconnection issue you're experiencing. Can you please reach out to them at 877-801-6901 option 1 then option 2?

What's new


• Improved readability and display of information on event
cards

• Implementation of more detailed error codes to better
assist with troubleshooting

• The feature allowing you to bolus from your smartphone is
now compatible with Android 14

• Discontinuing support for Android 11, recommend that
users update to a later version of the Android operating
system