Tattle

GetTattle Inc

About this app

Tattle puts guest feedback and online reviews in one place so you can improve your restaurant's performance—right from your phone.

UNIFIED INBOX
Tattle brings everything together – no more switching between email, surveys, and social media.

• Guest Responses – See all completed feedback with ratings, comments, and photos
• Online Reviews – Manage Google, Yelp, Facebook, and TripAdvisor reviews in one screen
• Reply instantly to guests and reviewers directly from the app
• Filter by date, channel (Delivery, Dine-In, Take-Out), or day part (Breakfast, Lunch, Dinner)

PERFORMANCE METRICS
Know exactly how your location is performing with real-time analytics:

• Guest Experience Rating (CER) – Your average 1-5 star rating
• Top Box – Percentage of 5-star ratings
• Incident Rate – Track low-scoring responses
• Recovery Rate – Measure how well you resolve guest issues
• Compare performance across channels, day parts, and time periods
• View trends over 7, 30, or 90 days

RECOVER GUESTS
Turn negative experiences into loyal customers:

• Get alerts for low-scoring feedback
• Assign recovery actions and rewards
• Message guests directly about their experience
• Track revenue recovered from resolved incidents

MULTI-LOCATION SUPPORT
Managing multiple locations? Switch between them instantly to compare performance and stay on top of every restaurant.

DESIGNED FOR MANAGERS
Built specifically for General Managers and operators who need to:

• Respond quickly to guest issues while on the floor
• Check performance metrics between shifts
• Stay informed without being tied to a computer
• Make data-driven decisions to improve operations

SECURE & CONVENIENT
• Biometric login with Face ID or Touch ID
• Dark mode for comfortable viewing
• Fast, native mobile experience

Whether you're running a single location or overseeing multiple restaurants, Tattle gives you the insights you need to deliver better guest experiences—anytime, anywhere.

Ratings and reviews

The app was great before 25th of this month now. when I try to see info on the customer it brings me back to add Username and password all over again.

Crashes whenever I try to replay to a guest. won't save user name or password. if I didn't need this for work, I wouldn't use it.

app shuts down a lot and I can't even touch the review side only the survey. Yall need alot of work on this. Great start though.

What’s new

What's new: A smoother, more secure sign-in. Enter your email, then continue to a dedicated password screen with a Show toggle, Forgot password, and Use a different email. Plus a batch of fixes: replying to guest surveys with a template no longer errors, Regenerate AI stays tappable, Android fingerprint login works end to end, deep links open the right guest, push alerts read accurately, and Objectives show the correct goal.