TeamViewer Assist AR (Pilot)

4.2
2.55K reviews
1M+
Downloads
Content rating
Everyone
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About this app

TeamViewer Assist AR (powered by ARCore) provides easy, fast, and secure remote assistance to identify and solve problems in the real world.

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues.
• Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it.
• Receive real-time service and support from your remote experts
• Your experts see what you see and annotate with 3D markers that stick to real-world objects
• You can even share your knowledge by creating video tutorials for training purposes

Key Features:
• Remote camera sharing and real-time video streaming
• HD VoIP
• 3D annotations
• Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange
• Plus so much more…

TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians.
Updated on
Jun 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.2
2.55K reviews
A Google user
November 26, 2019
I think this is a great idea but it still needs work. I find it difficult to make arrows the size I want or to change their angle, I also can't always draw where I want to.. With better control I could see this being a very useful tool. There doesn't seem to be a way to use this between two phones, but that would be very useful if I was out on a service call and needed to help another customer while all I had available is my cell phone.
168 people found this review helpful
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TeamViewer
November 26, 2019
Hi James, Thank you for your feedback. It is important to initiate the scene by moving your phone slowly in a circular motion. It is also possible to connect mobile to mobile by clicking on "share ID" your partner will receive a message to install TeamViewer app. Connections are then established by entering your ID in the connection field.
A Google user
May 10, 2019
This is a brilliant idea for a support app. Using a smartphone's sensors, mobile data and existing AR technology in a new way like TeamViewer have done with this app is genius. I can't count the number if times I've wanted to explain something over the phone (or even on a video call) and just didn't have the tools to make it work - very frustrating.
304 people found this review helpful
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TeamViewer
October 11, 2019
Thank you very much for your feedback! =) Your Pilot Team
Dusan Rapajic
May 15, 2022
Great app, but please add option to turn on flashlight.
13 people found this review helpful
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What's new

Minor improvements and fixes