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About this app

TelaCare® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video visits. Within minutes, a doctor will contact you, ready to listen and resolve your issue. If medically necessary, a prescription will be sent to your pharmacy of choice.

TelaCare® doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
• Allergies
• Back Pain
• Bronchitis
• Common Cold
• Constipation
• Cough
• Diarrhea
• Ear Infections
• Flu
• Headache
• Nausea
• Pink Eye
• Rashes
• Respiratory Problems
• Sinus Infections
• Sore Throat
• Strep Throat
And so many more…

TelaCare® also offers behavioral health appointments with licensed therapists anytime, anywhere you and your family need it most.

We also offer treatment and support for a wide variety of behavioral health issues:
• Addictions
• Anxiety
• Bipolar Disorder
• Depression
• Grief and Loss
• LGBTQ+ Support
• Life Changes
• Men's Issues
• Panic Disorders
• Parenting Issues
• Postpartum Depression
• Relationship Issues
• Stress Management
• Trauma and PTSD
• Women's Issues
And so many more…

Request a visit – Open the TelaCare® App, request a visit, provide a medical history, and the best part is we offer unlimited consultations with all our plans. Your TelaCare® account is also available online at or toll-free at 1-800-317-0280.

Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. TelaCare® visits have no time limit; you can speak to the doctor for as long as you'd like.

Pick up a prescription – The doctor discusses the issue with you, answers questions, and recommends the next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

HOW DO I GET TelaCare®?
TelaCare® is a service provided to you as a benefit through your employer, health insurance, or other organization. You can learn more or purchase TelaCare® as an individual or family online at

This app allows TelaCare® members to:
• Activate your TelaCare® account.
• Talk to a doctor, anytime, anywhere.
• Create and update your medical history.
• Update personal, contact, login, and billing information.
• Add dependents and other family members.
• Speak with other medical specialists via messaging.
• Watch health and fitness videos.
And so many more…

Great reasons to use TelaCare® virtual doctors:
• You're not feeling up to leaving home
• You want to avoid the high cost of Urgent Care or the ER
• Your doctor isn't available
• It's after hours, the weekend or a holiday
• You need a short-term refill on a prescription
• It's hard to get to the doctor's office
• You don't want to take time off work or be away from home

Copyright © 2021 TelaCare Health Solutions, LLC, All rights reserved. TelaCare Medical Group, PA is an independent entity. TelaCare and the TelaCare logo are trademarks of TelaCare Health Solutions, LLC and may not be used without written permission. Prices and offers are subject to change without notice. TelaCare does not replace the primary care physician. TelaCare does not guarantee that a prescription will be written. TelaCare operates subject to state regulation and may not be available in individual states. TelaCare does not prescribe DEA controlled substances, non-therapeutic drugs, and certain other drugs that may be harmful because of their potential for abuse. TelaCare physicians reserve the right to deny care for potential misuse of services. Use of the TelaCare Health Solutions, LLC app, website, products, and or services constitutes acceptance of our company policies.
Updated on
Aug 11, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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