My son was experiencing abdominal pain, his pediatrician was booked for the day. My work promoted using this so I gave it a shot. Couldn't have had a better experience. Onboarding was easy, medical history input was quick enough. Within a few minutes we were video chatting with a doctor. I answered his questions, he saw my son react to me pressing on his belly in the areas he requested. His suggestion of an OTC medication had him back to normal within hours. Will absolutely be using this again in the future.
I haven't used the appointment feature yet but this app doesn't have a basic function of hitting the back button and closing or prompting you to close. Cmon this is basic stuff. Updated app as instructed but back button still doesn't close out app. Also we have to create a pin each time we use the app if it logs you out. That's an inconvenient and pointless feature. The whole point of a pin is to avoid putting your password.
It works as expected. Its got a nice interface though the devs need to fix how you're automatically logged out, at all. That shouldn't even be a thing. Newsflash dev team, smart phones aren't passed around like house phones so it's not a security excuse. It's an annoying bug that needs to be fixed
Set up appointment but never received a call from a physician. A rep called back, 2 hours late, and asked if I would be interested in rescheduling. I did and never heard back. Horrible customer service.
Super fast a easy!! My little one gets so terrified of the doctor, this was a good way to wram her up to see a doctor. And don't have to wait hours to see a doctor with the ful going around
Doc spent TWO minutes with me, told me he was going to make a referral to a local physician, and then told me to feel better when I wasn't even sick. Completely uncaring attitude. Terrible experience.
New in Version 3.17
▪ General Bug Fixes
Order Medicine, Consult & Book Doctor Appointment, Physiotherapist, Nurse @ Home
Healthcare app for online Doctor appointment booking and Diagnostic test booking