Teladoc | Telehealth & Therapy

4.3
53.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Teladoc is the global leader in telehealth and telemedicine. Teladoc services are available from anywhere in the U.S., and we serve over 50 million people nationwide. With Teladoc, you can:
- Schedule a virtual appointment with a medical doctor or specialist
- Have a dermatologist review photos of a skin concern
- Talk with a therapist or psychiatrist
- Have prescriptions sent to your local pharmacy

Everything happens within our easy-to-use app or on the web. For your convenience, the Teladoc General Medical service is available 24/7.

Teladoc was founded in 2002. We’ve spent 20 years perfecting the telehealth experience for you and your family. In 2020, Teladoc delivered over 10.5 million medical visits.

Teladoc physicians and specialists can diagnose many conditions. They can prescribe medications when necessary. They can even provide an expert medical opinion on a current health concern or treatment plan. You will always receive top-quality care from Teladoc healthcare providers. Our physicians are always board- and state-certified.

TELEHEALTH & TELEMEDICINE SERVICES

GENERAL MEDICAL
On-demand 24/7 access to board-certified physicians for:
- Colds & flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes
- Tobacco cessation

PRIMARY CARE
Our board-certified primary care physicians help patients with:
- Routine checkups
- Creating a health plan & goals
- Reviewing labs & charts
- Checking blood pressure & other vitals
- Preventative care

THERAPY & PSYCHIATRY
Our licensed therapists can help with:
- Anxiety
- Stress
- Depression
- Relationship conflicts
- Trauma

NUTRITION
Our registered dietitians can assist with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies

DERMATOLOGY
Our dermatologists diagnose & treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections

HOW DOES IT WORK?
Request a visit: Open the Teladoc app to request a visit. Provide a brief medical history and details about your medical concern. Your copay may be as low as $0 with insurance. Or you’ll pay a flat fee. We always explain any costs before your visit.

Talk to a doctor: A doctor will review your medical history and health concerns. Then, they will contact you by phone, video or message center. Teladoc visits have no waiting room and no time limit.

Pick up a prescription: A Teladoc doctor will discuss all your medical concerns with you. They’ll offer answers and recommend a treatment plan. If necessary, they can even send a prescription to a pharmacy of your choice.

SECURE & CONFIDENTIAL
We take your privacy seriously. Your visit is 100% secure, private and compliant with the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).

The Teladoc app also uses Apple HealthKit to give you even better care.
- Our integration with HealthKit helps your doctor get a fuller picture of your health
- We import your most recent details on blood pressure, temperature and heart rate right into the Teladoc app
- Your doctor will have access to these details before and during your visit
- This complete view of your health will improve your interaction with Teladoc

OUR MISSION
Teladoc Health is the longest-running telehealth company in the U.S. We believe that everyone should have access to high-quality healthcare. Today, we provide virtual care to take care of the whole person. This includes primary care, mental healthcare, chronic condition management and more.

OUR VISION
Teladoc Health is committed to creating a personal healthcare experience. We develop technologies to connect to patients. We extend the reach of care providers. We deliver the highest standard of clinical quality. We enhance health decisions and outcomes with data.

AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
Updated on
Apr 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
4.3
53.2K reviews
Zachary Smith
May 9, 2022
The app has often had issues loading or with glitches. On top of that I was trying to help someone I care about set up an account and it won't let them add their insurance without calling. It doesn't even have an option to add insurance under billing and insurance. I use this service and recommend it for the video calls cause they're easier mentally than phone calls. It's literally a hard wall to getting help most of the time and is not user friendly.
18 people found this review helpful
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Teladoc, Inc.
May 25, 2022
Hi Zachary, we are so sorry to hear that you've been having issues with our app. Our team is constantly working to make improvements so be sure that you have the latest app version installed. In the meantime we will be sure to pass this along to our dev team. Thank you.
Ryan Munes
May 9, 2022
Unfortunately, one of the worst apps I have used. Bluetooth headphones don't work in app. So much confusion with setting an appointment, errors with time zones (provider in different zone), it should show what zone. Also says I have appointments when I really don't. I like telehealth but amazed how clunky this app is. These are not little glitches, these are major flaws that haven't been fixed for the full time I have been using.
14 people found this review helpful
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Teladoc, Inc.
May 10, 2022
Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at information@teladoc.com with your name, phone number, and screenshot of this review along with more details. We will prioritize this ASAP.
Zach Peterson
March 26, 2022
Update: while I love the access and the premise, I'm increasingly frustrated with the number of glitches and things that just don't work well in the app. For as bad as teladoc wants to be make player, they sure don't care much about end user experience in the app. Frustrating! A very good app overall. Some strange glitches with scheduling have occurred, and the video by cell phone doesn't seem to be optimized well, however, for what it does do it is a great option.
49 people found this review helpful
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Teladoc, Inc.
April 4, 2022
Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at information@teladoc.com with your name, phone number, and screenshot of this review along with more details. We will prioritize this ASAP.

What's new

* Fix UI alignment issues
* Accessibility improvements
* Bug Fixes