Telmex

3.8
326K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Discover everything that the Telmex App has for you. Create or log in with your My Telmex account to access the following benefits:

• You will be able to consult, pay and direct debit your Telmex Receipt.
• Increase the speed of your Infinitum Package.
• Hire more entertainment: HBO Max, Disney + or Netflix.
• Carry out Telcel Airtime Recharges charged to your Telmex Receipt.
• Activate FREE OF CHARGE services such as: Claro Video and antivirus.
• Activate your Telmex Digital Receipt.
• Customize the name and password of your WiFi network.
• If you need help or support from your Telmex services, you will have a chat available 24/7.

Telmex is with you.
Updated on
Dec 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
325K reviews
Alejandra J
June 7, 2024
I've been trying to reset my pasword for at least 3 weeks and everytime I type in my email it says that it has sent the link, except, it never does. I tried using the chat bot and its no good either. I've already tried using the internet link. Same thing happens as with the app and the chatbot. Yes, I did review the spam folder, many times in fact. I already sent the email with my info too, and that's how I know you guys are having issues with some features. Update: Its been fixed. Thank you!
10 people found this review helpful
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Telmex
June 7, 2024
¡Quedamos a tus órdenes!
Jesús C R
December 13, 2025
I can't get inside the app, it always throws an error, I can only go to the web and that works correctly, I've tried in 2 different devices
2 people found this review helpful
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Pat Clarke
November 27, 2025
Always get a "lo sentimos hubo un problema" message. App is unusable and website is no better as it doesn't provide a balance. For a tech co. this is unacceptable
12 people found this review helpful
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What’s new

Contrata tu entretenimiento favorito al instante. Consulta y paga tu Recibo Telmex, haz recargas Telcel, obtén más velocidad y contrata Videoconferencia Telmex cuando quieras.

App support

About the developer
Teléfonos de México, S.A.B. de C.V.
dominios@telmex.com
Av. Parque Vía No. 198 Cuauhtémoc, Cuauhtémoc Cuauhtémoc 06500 México, CDMX Mexico
+52 55 2919 5892

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