Mobile Klinik Device Checkup

TELUS

About this app

Mobile Klinik Device Checkup® has innovative tools to help you get the most out of your device. The Health Check tool runs device diagnostics to give you tips and recommendations to get the most out of your device, while the Repair tool helps you find out where to fix your device when you need to. The Sell Your Phone tool generates a quote for your device which can then be applied to in-store purchases including certified pre-owned phones & accessories at the time of the trade-in.

DETAILS:
Health Check runs diagnostics to give you tips and recommendations in the following areas:
• Ensures your device is at peak performance
• Checks for known issues and ensures your software is up to date
• Learn helpful tips to manage frequently-used apps to save space or conserve data

Repair covers programs and services including:
• Locating your closest Mobile Klinik Location
• Booking an appointment at the Mobile Klinik store of your choice
• Getting a repair quote from a Mobile Klinik representative

Sell Your Phone:
• Provides a quote for your device following a series of tests and questions, for which you can trade it in to Mobile Klinik and apply the credit towards your new phone.

About Permissions
Mobile Klinik Device Checkup requests a number of permissions to help diagnose and understand your device. This information is used to offer you suggestions on how to improve your device, and to help us improve the app itself. The privacy of your information is protected. You can read more about privacy at TELUS by clicking on the privacy policy below, or by visiting www.telus.com/privacy

We will ask for the following permissions:
• Phone - We use this permission to diagnose roaming, network connectivity, and network status. We also use it to access the best trade-in value for your device.
• Storage - We use this permission to diagnose which apps and content are consuming your storage and to check your SD card status (if equipped)
• Contacts - We use this permission to diagnose and verify you have activated theft protection and device backup accounts
• Location - We use this permission to diagnose cell network and GPS information, and alert you to known issues in your local area
• Data Usage - We use this permission to check how much data each app on your device is using and to identify data saving suggestions for your installed apps
• System Access - We use this permission to help you fix common system settings, such as misconfigured network settings, in a single touch
• Image - We use this permission to diagnose picture quality
• Audio - We use this permission to diagnose microphone quality
• Phone Number - We may ask you to provide your phone number to diagnose roaming, network connectivity, and network status. Your phone number is also used to access the best trade-in value for your device. If you do not want to provide your phone number you can press “skip” when prompted.

Ratings and reviews

brand new phone and issues? second phone where it says battery does not pass the test. on this new phone, 2 items did not pass, could not even see what? being offered to get it repaired?

terrible it tells me my phone is not running at full power it says the battery is no good it's a brand new phone this app is a complete liar

Most useless TELUS App by a Longshot. Tried on different devices & it always gives the most generic suggestions. Ex: says 'screen brightness is @ 96%, turn down to save battery' when the App itself turns it to full brightness during battery drain test but then returns it previous brightness anyway. 'Is my device being backed up ?' Yes already. 'Are my Photos Backing up ?' Yup. 'Turn on your Data Roaming or you can't use your device outside the TELUS Network', no thx. Unremovable Bloatware.

What’s new

Just like your phone, we need a tune up every couple of weeks. We've added some new tips and removed some bugs.