2.56K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

TELUS SmartHome is your simple all-in-one security, safety and smart home solution. Protect, automate and monitor your home in real-time from anywhere in the world, from any current mobile device. All you need is internet or mobile service, a TELUS SmartHome Security service plan and the smart devices you wish to install at home.

The TELUS SmartHome app offers solutions for:

· Security and safety alerts
· Interactive video monitoring
· Energy efficiency management
· Home automation

Optimize your home from wherever you are. Just tap your app, and you’ll have real time access to what’s happening at home. View your video screens or clips, change and control settings and make your home the safest and smartest it can be.

Whether you’re down the block or halfway around the world, still in bed or halfway through a busy day, TELUS SmartHome Security has you covered. The TELUS SmartHome app can send you notifications, you can instantly view your front door or living room, make and change rules to maximize energy efficiency or improve comfort, and have direct access to every security and smart home device you’ve installed.

Simple icons and easy-to-follow screens give you remote access and control. Guide a slider to dim a light, tap to chat with someone at your front door, or pre-program an early morning warm up of the house before you even open your eyes.

Note: This TELUS SmartHome app requires a compatible system, internet access and a TELUS SmartHome Security service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit for more information.

With the TELUS SmartHome app, you can:

· Receive real-time emails, text messages and push notifications for unexpected activity and events that matter to you
· View your property from installed video cameras
· Watch live and recorded video clips from your security cameras
· Pre-program or turn lights on or off
· Set the ideal temperature on your smart thermostat
· Search your complete event history
· View and speak remotely to a visitor at your front door

How the TELUS SmartHome helps you stay connected to home:

· Know instantly when your kids are home from school
· Arm your system and lock up from anywhere or automatically as you leave the house
· Know when service people arrive or leave
· Be alerted when the garage door is left open
· Receive a notification your medicine or liquor cabinet has been opened
· Know if someone changes your thermostat settings
· Be alerted if someone attempts to log on to your account
· And much more!
Updated on
Mar 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.45K reviews
Tysen Wildeboer
April 2, 2024
New app does not notify me when my camera picks up something in my yard. I went to the notification settings and it lets me toggle the notifications from all of my door sensors and motion sensors but not my front camera. I just changed the notification sensitivity to high whatever that means so hopefully that fixes the problem. Also the camera itself misses a lot. Often times somebody will pull into my driveway right in front of my camera and it straight up does not record it. Expensive+sub-par
1 person found this review helpful
Did you find this helpful?
Dawn Miller
April 10, 2024
At first we enjoyed this security system. It was recording everything but one day I do not know what happened to the app, it does not perform like before. The home screen is different and I cannot get it to look the way it did the first time when I purchased it. I receive visitors and many times it does not show up on the video as shown. Then another visitor arrives after them and it jumps and show that person. Camera at front door does not show everytime. All of a sudden this month higher $$$??
Did you find this helpful?
Dare Wade
March 25, 2024
It's probably the worst home security app that could be made. Feels like 1972 technology. Video uploads are limited by number, deleting stored videos doesn't help because it's the number, not the size, and there is no link to more space packages. It sucks a lot.
Did you find this helpful?

What's new

● Mobile App UX Upgrade: main menu now appears at the bottom
● Manually Triggered Warning Sounds for mobile TELUS SmartHome for Android Auto™
● Dark Mode support for Android 10 and above operating systems