Not user friendly. Took a while to even figure out how to add someone. Why not have that option located in the menu or main screen. I had to go under faq and still had to figure it out on my own. As well as other things like purchasing credits and such. I hope it is all worth it. I love the idea of being able to text my loved one instead of writing. So much more convenient for me. 3 stars for the convenience.
1 person found this review helpful
TextBehind was needed so badly! As JPay and GTL are simply terrible, TextBehind is the alternative that simply works perfectly every time! I find both the website and the app easy to navigate and easy to use.Only 1 of the inmates that I work with never receives his letters but the others do every time. I would like to see TextBehind become much more widely accepted! The credits are good cost wise and the text length is really awesome! Especially sending 4 pictures at once using up only 2 credits
28 people found this review helpful
Perfect, suits its purpose! Credits from the deals go a LONG way. I can send a 5000 character message and 4 pictures for 1 credit. I bought 15 credits for like $11. It's super easy to use and is usually delivered the next day to my loved one. No issues and will continue to use and recommend. A wonderful service! Customer service is also kind and usually responds the next day.
74 people found this review helpful