TUI | Book Holidays and Travel

TUI Group

About this app

Welcome to the TUI Travel Agency & Air Travel App.

🛫 Whether it’s air travel or other transportation, hotels or other accommodation, TUI has you covered. We go above and beyond your average air travel agency. With TUI, you can discover hotels, flights & holidays in locations all over the world. Whether you want to fly away to Niagara Falls, air travel to Tenerife, or simply book a getaway staycation, TUIs got you covered. Stay updated with real-time flight tracking, weather forecasts, vacation offers and a holiday countdown. If you love holidays as much as we do, TUI is the go-to travel agency app to book hotels, air travel, manage flight bookings & plan your holiday extras.

Enjoy direct 24/7 support through our chat feature, so you can stay up to date with anything related to your flights or hotel while you travel.

TUI puts your holiday air travel agency expert in your hands. Love holidays in the sun or a winter getaway vacation? You can browse our full collection of hotels and flights with tailored holiday trip planning, and heaps of air travel tourism destination info and local gems for the perfect holiday adventure. You can keep up to date with your holiday with our tailored app offering a holiday countdown, resort weather forecasts and a flight tracker, too. Plus, you’ve got access to our full range of TUI experiences – from island-hopping excursions to walking guided tours around popular tourist attractions. And, you’ve got direct contact with us whilst you’re on holiday – the chat feature is available around the clock, 365 days a year.

Key Features:
Browse & Book: Explore and book hotels and accommodations, transportation, tailored experience and adventures. Filter and save your favourites. You can even add your flight or hotel booking to the app using your unique booking reference.
Stay Updated: Holiday countdown, weather forecasts, and flight status.
Unique Experiences: Search and book TUI experiences directly from TUI.
24/7 Support: Contact our team anytime via chat.

Holiday Extras:
✈️Travel Checklist: Air travel just got easier; ensure you’re ready with our packing and air travel tips before you travel.
✈️Digital Boarding Passes: Download and store passes for most flights.
✈️Transfer Information: Track your coach and get return transfer details.
✈️Select Your Seat: Upgrade your flight with Premium Seating.
✈️Order Travel Money: Make sure you are ready with the right currency for your trip.
✈️Airport & Hotel Parking: Book parking ahead of time so you don’t have to worry about your car.

Note: Crystal Ski is not available in the app.

Ratings and reviews

Absolute dog of an app. When trying to check in I get error messages saying 'try again or I get to a page that says 'This page should not be visible, please continue.' It took eight attempts to finally check in. Really hard to find your booking. Awful, awful app. You would be better using the web site.

the app is completely useless. I can't pick the right country to set it up. the chat function is miserable and doesn't really help. you keep getting tossed from agent to agent, no case number or anything. they keep asking for me to confirm everything is ok/done although we have on-going stuff. furthermore it would not let me add my booking to the app on a 2nd device. the agent let's you know you can file complaints but they never actually processed. there's more but that's all I can fit in.

Useless, utter rubbish. Impossible to do anything. I was trying to cancel coach transfer as we are getting a taxi instead. Should be easy - just press the option to cancel transfer, but it just says unable to connect, try later or oops something went wrong. Tried ringing instead but after pressing numerous options I was held on hold and then the line went dead. Dreadful customer service, won’t use TUI again.

What’s new

Various bug fixes and performance improvements to make your TUI app experience even better.