Full of hidden fees and bad support. The driver who came to pick me up never showed. Still charged me. Wouldn't give me a refund. These people drive me insane.
Anyone who Travels By Airplane to many destinations , needs to know about this app. I have ( due. to my ride not showing up at all) had to spend the night in the Airport. Not such a good way to go . If I would have had a connection to this Awesome Service, I would have had a great, stress free night. This is Peace of Mind when traveling via Airplanes. Wow, I say "Let's give Er a GO.
Most unfortunate. When I tried to book my first ride the pickup time kept coming up wrong, way wrong. So I tried a different time and still way wrong. What a bother.
Impressed with the Service This morning I used the service for the first time. Wingz has only been in Seattle for 4 weeks now and I was a little skeptical of the service because of it being so new. However, after using Wingz for the first time I am very impressed. I booked through the android app and within 5 minutes a driver had already confirmed with me. Theresa, my driver, was on time and was very friendly. She had the door and trunk open for me and put my luggage in the trunk. She also offered to charge my phone as well as let me know the status of my flight right when I sat down. I received a confirmation from Theresa the day before the flight stating that she had me on her calendar for the agreed upon time. Overall great experience and I will defiantly use them again. The price was very reasonable as well compared to taxis or other transportation services the price for the wingz ride was over $30 less than what I would of paid using a taxi. Big plus over Uber or Lift for these types of rides is the ability to schedule beforehand.
Beware hidden fees, poor support I was charged a hidden $10 fee and even received a receipt without the hidden fee until it popped up on my CC statement. Contacted support at Wingz and they refused to remove the hidden fee. Cannot trust this company, uninstalled and not using again which is a shame.
New app is useless It crashes frequently and the scheduling mechanism is fundamentally flawed. I know when to leave for the airport, your attempt at determining that based on my flight only gets in the way. Basically I find the app so frustrating that I use your website from my mobile browser. Your service is great, app sucks... Gimme the old version back.
- Some wording changes
- Minor bug fix