TikTok Shop Seller Center

TikTok Pte. Ltd.

Contains ads

About this app

Join TikTok Shop and unlock exclusive new seller perks:
• 30-day referral fee 50% discount
• Free shipping incentives funded by TikTok
• $1,000 in coupons to boost your reach

TikTok Shop connects your business directly to TikTok's vibrant community. With seamless in-app shopping features, you can turn product discovery into real sales — all within the app where your customers already are.

TikTok Shop is where brands grow fast:
• 70% of users discover new brands and products on TikTok
• 3 in 4 are likely to buy while using TikTok
• 83% say TikTok influences their purchase decisions

Manage everything from your phone:
• Register and set up your store in minutes
• Add products, fulfill orders, and handle returns
• Launch campaigns and create promotions
• Chat with customers and access real-time data

Ratings and reviews

I wish I could leave 0 stars for this app. I can't even get a shop because the interface is a real nightmare and terror. Even trying to set up an account with my information is impossible. I keep getting "try again later" or "failed to upload." After finally being able to insert my city with numerous attempts, the app gave me more hurdles than a running race. The information I inserted didn't show up properly. And that isn't all. I tried customer service and they are infuriating.

For a company that makes so much money, this seller app is terrible. Payments take 31–32 days after delivery, I waited over a month for just $6. The app is slow, full of bugs, and keeps getting worse. Notifications don’t work (no alerts for orders or messages). Policies are unclear and support is useless. TikTok needs to fix this and pay sellers faster.

1. the User Interface is too simple. the rules are not clear, for example, how long till the transaction is auto completed. It proceeds much slower than the usual apps. 2.special 9.9, 8.8, 7.7 discount are useless.. shops forced to join the discount has already change their original prices.. sometimes a 80% discount is still more expensive compared to other similar marketplace. Get more quantity of product sold, not by increasing rate. 3. UI now so bad, seller cannot retrieve funds via mobile

What’s new

We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you have the latest version.

This update includes:
- Bug fixes and minor improvements