Wasn't able to log into my Torrid account via the app. When I tried setting up a new account, I received a message stating my email had already been registered. Tried using the same password associated with my Insider account, didn't work. And it would be a better idea to have users enter their birthdate info and do away with the flip calendar. Too much bother! Deleting, will revisit in the future.
Beware! Won't let me login. Go to create acct my phone# is already used...duh? So can't login can't go to Torrid website due to error mssg. Note: the birth date...click on 2017 then scroll to your yr then birthday. However if your me it's to no avail. Oh and unless I rcv email I'm deleting. So admin please request or FB mssg me
The only drawback is entering the DOB and it isn't even a hassle. Love the customer service. I had to make a new insider account and I emailed and she said she could combine my two accounts so I can have all of my points! Some styles don't have my size as I'm much bigger but there's such a variety I can easily find something else. Love Torrid. Just wish the clothes were cheaper!
The shop menue doesn't let you subdivide categories. For example if you want to shop for skinny jeans - you have to look through every style offered. The search feature isn't very helpful either. It doesn't seem to work most of the time.
I had issues placing order, paying for orders and simply trying to browse but was finally able to get my order through. Now the issue is tracking the package. The order is marked as complete but I haven't received anything. I can't get the app to track it. Anyone else have this issue?
Good news Torrid, I've had your app installed for exactly 15 mins and I already hate it. First of all who was the idiot that decided that in order to enter date of birth, a flip calendar by month was the best idea? I now know it takes 10 mins to flip to my freaking birthday month by freaking month. I sure hope the rest of this app is a lot better then the initial setup. Good lord my mom would have to clear her afternoon if she ever set up an account with you just so she could enter her birth date.
Crash Fixes, enhancements and new checkout UI.
The UK’s best loved plus size clothing brand, shop ladies fashion in sizes 16-36