Net10 My Account

3.9
9.86K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Manage your Net 10 Wireless service anywhere, at any time. Download the Net 10 Wireless My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Net 10 Wireless to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card.
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to track your Data Balance.
• Chat with Customer Support
• Create an Account and log in
• Edit Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Net 10 customer?
Join today! Visit www.net10wireless.com to learn more.
Updated on
May 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
3.9
9.86K reviews
allen neal
June 27, 2022
Been with Net10 over a year. Was not using hardly any data (too slow) so I got a cheaper phone card with less data. Customer service changed my plan. Got the same card as last month, now they are saying it was a one time only service. My phone plan is $5 less than card I bought (only one they offer at stores near my plan). Can't switch to plan I bought, said it's not compatible with my phone. My phone can Talk/Text/Data. Can't return card, Thanks for ripping me off. Don't recommend this service.
3 people found this review helpful
Did you find this helpful?
NeT10 Wireless
June 27, 2022
Hi allen neal. We apologize for this inconvenience. Allow us to make things right for you. To further assist you, copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thank you. ^Frank
Anastasia Seymour
April 27, 2022
I've been with Net10 for years & have had no major issues with them until this year. The mobile app won't let me access support. Button doesn't even work. I've been enrolled in auto-refill & they still charge me 35 instead of the 31.50 a month. This is the 4th*? month of this happening. I finally got ahold of support & was told I had to go to the "Promotion Department". Told me someone would reach out (this was on March 7th) if I provided my #. I gave it to him twice...& I'm still waiting.
182 people found this review helpful
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NeT10 Wireless
April 27, 2022
Hi, Anastasia Seymour. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We are open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thank you. ^Cristy
Wilma Liles
June 19, 2022
I have been trying to get my acct number for my acct of 20 years after experiencing great difficulty with my phone. I ordered a new sims code, it was charged and I recvd a tracking # in April. N10 never called the carrier to pick up package. I have copies of many chats where they gave me many claims of reasons. They continue to deduct my auto pay for service while my phone will not function. INiw switching carrier waiting for N10 to release over so I can keep phone number. Still waiting!!🙏
6 people found this review helpful
Did you find this helpful?
NeT10 Wireless
June 19, 2022
Hi Wilma Liles. We apologize for this inconvenience. Allow us to help you with it. To further assist you, copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thank you. ^Frank

What's new

Improvements to app stability.