4.2
48.1K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet.

FEATURES
- Remote arm and disarm
- Real-time text and email alerts when alarms are triggered and motion is detected*
- Remote video monitoring*
- Lighting and thermostat control*

WORKS WITH XFINITY COMPATIBLE DEVICES*
- Thermostats: Ecobee, Carrier Cor, Zen
- Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights
- Locks: August Smart Locks, Kwikset SmartCode Door Locks

REQUIREMENTS
- Wi-Fi or 4G cellular internet connection
- Xfinity Home service
- Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username)

*Purchase of additional hardware may be required.
Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package.

Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
46.5K reviews
C. Paul Courtney
April 2, 2024
Reduced to 1 star for loss of functionality. We are forced to abandon this app for the overall Xfinity app. However there is no way to arm or disarm the alarm system with the Xfinity app. Which means if I need to let someone in my home when I'm not there, I would have to give them my security code. THAT'S A MAJOR STEP BACKWARDS. If I could, I would rate this zero stars for that reason.
8 people found this review helpful
Did you find this helpful?
A Google user
January 24, 2020
I use this app daily but I recently switched from Apple to Samsung and the time it takes to open and/or refresh on the Android system is a little annoying. Other than that, it's a great app. Updated 1/24/2020 - Android app is so frustrating!!! It still takes a long time to refresh which is why I've changed it from a 4-star rating to a 2-star rating. I uninstalled it from my Android phone and will just use the one installed on my iPad. Xfinity, please work on this.
1 person found this review helpful
Did you find this helpful?
Comcast Cable Communications
September 9, 2015
Hi Shirley - Thanks for the feedback on our Android app.
A Google user
October 25, 2019
Hasnt worked well since I got it. That was 4/23/18 I have had service for the same ongoing issue twice since then. Most recently, they changed out all the equipment and it hast been a month and the system once again lost communication with my app. I do not have access to my security system again. To really top it off, when I try to access system, comcast/xfiew customernity directs me to a page where it simply discusses the program. Geared to new customer. Will NOT acknowledge my account! Again!!
Did you find this helpful?
Comcast Cable Communications
April 23, 2018
Diane -- We apologize for the frustration. We'd like to help. If you post to our support forums, we can pull up your account & work with you directly to see what's going on. Thanks! http://forums.xfinity.com/t5/Xfinity-Home-App/bd-p/XHA

What's new

This update includes bug fixes and other improvements that enhance the app's overall performance.