3.9
48.7K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet.

FEATURES
- Remote arm and disarm
- Real-time text and email alerts when alarms are triggered and motion is detected*
- Remote video monitoring*
- Lighting and thermostat control*

WORKS WITH XFINITY COMPATIBLE DEVICES*
- Thermostats: Ecobee, Carrier Cor, Zen
- Lighting: Philips Hue Lights, Lutron CasƩta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights
- Locks: August Smart Locks, Kwikset SmartCode Door Locks

REQUIREMENTS
- Wi-Fi or 4G cellular internet connection
- Xfinity Home service
- Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username)

*Purchase of additional hardware may be required.
Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package.

Learn more about ā€˜Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference
Updated on
Apr 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
47.1K reviews
A Google user
January 3, 2020
The new update to this app is now glitching it out. It will not let me log in. It opens 13 windows to ask me to sign in, then when i try to login to one of them it just goes in and out. Tried uninstalling and reinstalling, did not work! This app so sucks! Constant problems. Wish I could get one of those push button key clickers. Makes me want to change my provider. Update: 1/2/20 It's been 6 months and I'm still having the same problem. It will work for a while, then go back to glitching. šŸ˜”šŸ’©
90 people found this review helpful
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Comcast Cable Communications
January 8, 2020
Artricia -- Thank you for taking the time to provide us with this feedback. Could you please post to our customer forums? That way we can pull up your account and troubleshoot with you directly. Thanks! http://forums.xfinity.com/t5/Xfinity-Home-App/bd-p/XHA
A Google user
November 13, 2019
I have a Samsung Note 9 and cannot get the app to work. After signing in, defaults to the home page to add a device. I have uninstalled, cleared cache, and rebooted to only encounter the same issue. The technician set our phones up and we had no issues since the first update. It is very irritating and frustrating not to be able to enjoy the intended use of this app. Not to mention what is going on at my house when we are away. I hope there is a patch in the works for Samsung Note users.
34 people found this review helpful
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Comcast Cable Communications
November 14, 2019
Linda - Thank you for taking the time to provide us feedback. We'd like to help troubleshoot the issue you are describing with the app. If you post to our customer forums, we can get this issue escalated to the right team! http://forums.xfinity.com/t5/Xfinity-Home-App/bd-p/XHA
A Google user
February 2, 2019
Love being able to set alarm from my phone in case I forget on the way out. And, REALLY love that I can see exact time (to the second) when a motion sensor has been triggered (aka... door/window opens or closes). The only reason I didn't give 5 stars is because I haven't actually had an "emergency" (knock on wood!) & therefore am not familiar with anything that happens after an alarm is triggered.
20 people found this review helpful
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What’s new

This update includes bug fixes and other improvements that enhance the app's overall performance.
Content rating
Everyone
Learn more

App support

Phone number
+18002662278
About the developer
Comcast Cable Communications Management, LLC
support_page@comcast.com
1701 John F Kennedy Blvd Ste 300 Philadelphia, PA 19103-2854 United States
+1 833-520-0216

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