Another update...another problem It seems that whenever there is a new update, something doesn't work each time. I had no problems at all with the app before the last 2 updates. Since then, it loads slower than ever and the camera preview does not connect on the main screen. I have uninstalled the app and deleted any residual files left behind then reinstalled, and still have the problems I mentioned above. Hope the next update comes out soon with the fixes it needs. 😕
Trouble Logging In I shouldn't lose the ability to use the app. Cameras take forever to buffer & load, sometimes never loading with an error. But worst of all is when the app knocks you out altogether & every attempt to log back in says "We're having some trouble logging you in." REALLY?! Again?! This is ridiculous & should never happen. Even when I restart my phone, the app still won't log me in & I've checked the connectivity on the main Xfinity touch screen. I'm glad I'm not standing outside trying to disarm the system.
Awesome app First thing I see on the very first screen is that my sliding door is open n I closed the front door at 2:40pm cracked me up it really works!
Arrrghhh! "Communication error" on 3 of my 4 cameras. Only on this app. I've uninstalled and reinstalled the app twice, rebooting my phone both times. It worked fine before the "update." WTH?
I can't log in to the app. I tried changing the password but to no avail. I used the Comcast chat option and was given a password reset code (I had already reset it 3 times and explained that to the 'chatnician') I was then the advised to uninstall and reinstall the app ( I had already done that and it wasnt working, still). Finally he advised I use the online troubleshooting info. It advised to dl the app but guess what, the link didn't work. Never had this prob w/ADT!!!
Update of app The camera's fail to load with the most recent update. If I force close the app it fixes it until I close the app. Once opened again sane problem.
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