Simple Mobile My Account

SIMPLE Mobile

About this app

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Simple Mobile customer?
Join today! Visit www.simplemobile.com to learn more.

Simple Mobile from TracFone, a Verizon Company

Ratings and reviews

Where do I start? It's too slow, at the bottom just a straight line. No arrow to go back to the page you were just at. Or an arrow to go forward. The other night for a full 15 minute conversation all I heard was static..but they didn't hear it at their end. Later on my daughter heard it at her end, but I couldn't hear it at my end . Then sometimes it will glitch..be all over the place. The volume is not loud. I have it at maximum level and it's not loud.

I'd like to report an issue with both the app and website. I have a single active line on my account, and after I remove it then try to add it back to the same account later, it's failing. It sends a verification code to my phone to be added, I enter it correctly, but it's showing an error message "Device code verification is pending". I tried it several different times including with my friend's phone, unfortunately customer service couldn't help, so please try to fix it.

The app is just as frustrating as the Simple Mobile service provider, if that's possible. You are required to login every time you open it as if you had just downloaded it. Half the time it won't recognize the password entered, even if it is correct. Then will keep asking for login for everything you try to do in the app. Accessing My Rewards section is nearly impossible and once you get in, it will keep booting you back to Dashboard and login. Shop phones, add data and other options are hidden.

What's new

Improvements to app stability and updates.