
Alexander Yereschenko
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Quite buggy app: the pedometer doesn't work until synced from the watch first and if not opened daily the statistics lost ; if the watch is updated, the daily steps count zeroed; it's impossible to raise any support question from the app; there is no connected Wi-Fi networks list, except the available networks at the Add Wi-Fi step. the app uses mobile network for audio call to watch despite the internet connection available. good point: the app works, shows the watch location quite precisely.

Milenko J
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Edit: not one of, IT'S WORST APP EVER. Share photo, choose album and not showing photos from last 20 days!!! One of worst app ever. Watch also. For some contacts can make phone calls, some not. Can't delete contact added by shaking, etc....
1 person found this review helpful
tclconnecthk
November 10, 2025
Dear user, thank you very much for your feedback. We apologize for any inconvenience this may cause. We will consider your suggestions and user experience as important considerations for optimizing future versions.If necessary, you can contact the hotline center. The hotline number can be found on the TCL official website or the TCL Connect app.

Eugenia Fomicheva
The App keeps logging off on my phone silently so when I need to contact my child urgently or see his location, I can't. The watch also sends SOS alerts randomly. The other night the watch rang after 22pm while it was supposed to be off on sleeping mode!
tclconnecthk
April 22, 2026
Dear user, thank you very much for your feedback. We apologize for any inconvenience this may cause. We will consider your suggestions and user experience as important considerations for optimizing future versions.If necessary, you can contact the hotline center. The hotline number can be found on the TCL official website or the TCL Connect app.