
Dragan Kovacevic
This has to be one of the worst apps I have ever had on my phone. As of a few days ago I can't log in, can't track my kid, when he goes out, there is no support that I'm aware of, that I can contact about the issue. Terrible, just terrible.

S P
- Flag inappropriate
- Show review history
Positioning is inaccurate, notifications arrive with 15+ minutes delay, sends notification that watch has left the safe zone when it has not even moved, video calls often do not even work... Way too many faults for something that people expect to be accurate and up to date.
8 people found this review helpful
tclconnecthk
December 12, 2025
Dear user, thank you very much for your feedback. We apologize for any inconvenience this may cause. We will consider your suggestions and user experience as important considerations for optimizing future versions.If necessary, you can contact the hotline center. The hotline number can be found on the TCL official website or the TCL Connect app.

magensarah
Very poor app. The app is weakest when typing messages. It is very hard to type right letter. Also, after last update, I even do not see lesters while typing. In the moment of typing, there is no typing screen. Fix that bug.
tclconnecthk
December 12, 2025
Dear user, thank you very much for your feedback. We apologize for any inconvenience this may cause. We will consider your suggestions and user experience as important considerations for optimizing future versions.If necessary, you can contact the hotline center. The hotline number can be found on the TCL official website or the TCL Connect app.