It stopped working.
This app is a big joke and not working even you write the support team as they ask you they won't answer. It said they would transfer the money in matter from hours instead they asked for more information which where passed on but nothing happened. Not worth to download this app. They do not care about the few transfers which go wrong they have enough customers which are happy. Reviews can easily been bought all over the world I think most of the good once are fake.
There need to be an option how to send the money off. Is not clear and would need more improvement and development. There is nothing to be found, to get the money on its way, just a screen which tells you, the money is on its way but nothing else. No real finishing is shown and you always have to use the website on a computer. Earlier it was much easier to use Transferwise.
I try to sent money to my family on 6/20 around 10 pm. On 6/21 status still on waiting for find to clear, so I called cs to find out what was the delay. She said our system will determine when it request the money from my bank and she stated she has no knowledge when. If what she said was true, I don't want to be near this company which the employee can not assured their customer about the on going transfer process. The funny thing is, she offered me to cancel the transaction.
The concept is great and the transfers are fast. The app works well but with the addition of the borderless account it fails in not being able to make transfers between currencies. I'm sure this will come!
Working with my PC has been great. My android app keeps prompting me for info already confirmed in my TW account. App is useless to me in Japan. Have contacted cust. service. They are aware of the issue, but have done nothing with zero further feedback. Embarrasing for them, disappointing to me.
Give us a V! Give us an E! Give us an...kidding, we'll be here forever. This update is mostly about Verification. We've improved the photo verification flow and have added support for Polish. We're having kielbasa to celebrate.
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