Travelio: Apartment & House

3.6
50K reviews
1M+
Downloads
Content rating
Everyone
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About this app

11.11 SALE is BACK!
Stay for 1 month and get 1 month FREE at selected apartment units.


Why Travelio?
• Immediate check-in within 2 hours after booking
• FREE showing unit for long term booking
• More than 15000 properties available in 17 cities

Get Cheaper Price with Various Promos
Get discounts up to IDR 150K for daily rentals, IDR 2 million for monthly rentals, IDR 10 million for yearly rentals on selected properties.

Flexible Payment Methods
Rent yearly, pay monthly without a credit card.

Customer Service 18 Hours
Operating hours from 07.00 to 01.00 WIB. If you encounter any issues, please contact 021 3952 4523 (Phone), +62 85179939341 (WhatsApp), hello@travelio.com (Email), or via "Talk to Us" feature on Travelio app for faster response.

Join Travelio Property Management
Own vacant apartments or houses? Register your property to Travelio Property Management and get monthly passive income!

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PT. Horizon Internusa Persada
Jl. Haji Nawi Buntu, No.1, RT/RW 006/010,
Jakarta Selatan, Prov. DKI Jakarta, 12140
Updated on
Oct 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.6
49.4K reviews
Richard
September 12, 2025
The interface is super user-friendly, the prices are competitive, and the variety of options available makes planning trips so much easier. What truly stood out, though, was the customer service. I had a few questions about my booking, and CS Naufal went above and beyond to assist me. He was incredibly patient, professional, and made sure all my concerns were addressed promptly.
7 people found this review helpful
Did you find this helpful?
Travelio.com
September 13, 2025
Halo Kak, terima kasih sudah meluangkan waktu untuk berbagi pengalaman menyenangkan bersama Travelio. Jika Kakak ada pertanyaan atau butuh bantuan lainnya, tim kami siap bantu lewat Customer Service di +6221-3952-4523 atau WhatsApp 62851-7993-9341. Semoga bisa bertemu lagi di pengalaman menginap berikutnya.
N C
October 31, 2025
poorly made application. even you choose English as language, half of the text is not in English. the chat to get help is impossible in English. not easy to use and not user friendly. I am sure, you lose lot of customers and business opportunities by not providing easy to use app and perfectly bilangual application. I wish I was head of this app development to make the urgent necessary changes to improve the quality of the app and the users experience. it's a must do task.
2 people found this review helpful
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Travelio.com
October 31, 2025
Hello, thank you for sharing your experience. We're very sorry we couldn't find your order. To assist you further, we need to verify your order details and the issue. Please contact us via [WhatsApp Travelio 085179939341 / Email hello@travelio.com]. Our team is ready to help.
Debora Kindangen
November 7, 2025
TERRIBLE EXPERIENCE. The apartment was not as good as they show in the pictures. It was dusty and smelly. The CUSTOMER SERVICE was even MORE TERRIBLE. I complained a lot on the first and second day. There were not any solution and once we complain about something that wasn't working, they asked for payment. Like, seriously?? Travelio itself is TERRIBLE! Trust me, Airbnb might be pricier, but I would recommend that app over this (I used Airbnb several times and had no complaint).
Did you find this helpful?
Travelio.com
November 8, 2025
Hi Debora, we appreciate your feedback. Our team will follow up on each point you raised to improve our services and facilities in the future. Please stay connected via Ticket #1676547 if you have any further questions. Our team will be happy to help! 😊

What’s new

Bug squashed
Enhanced performance and UI / UX
New promotions

App support

Phone number
+622180600904
About the developer
PT. HORIZON INTERNUSA PERSADA
hello@travelio.com
1 Jl. H. Nawi Buntu Kel. Gandaria Utara, Kec. Kebayoran Baru Kota Administrasi Jakarta Selatan DKI Jakarta 12140 Indonesia
+62 812-9089-3000

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