
Camille Moore
All in all, I'm happy with my Sidekick experience. The only reason it's not getting that 5th star, is due to occasional signal failures. It's sucks having to wait 10 minutes, before the app recognizes the washer or dryer you're trying to use. Other than that, not having to carry $15 in quarters has been a boon.

X XX
The relevant issue is I have that the app offers you an option to type in the machine code instead of needing to access bluetooth AND camera - but the code on the machine doesn't fit the number of characters asked by the app, so you HAVE to give this app access to bluetooth. And because of how bluetooth permissions work, you can't set it to "ask every time". Also this app shouldn't exist at all because I SHOULDN'T NEED AN APP WITH MY PII TO DO MY LAUNDRY.
1 person found this review helpful

A Google user
Can't change debit/credit cards or even see which card you have on file once you add one. Doesn't seem secure at all. Not even a section in the app to view your account info. I guess if your card expires, you have to create another account lol. Also, when the app is working, it's slow. Takes a while from scanning a machine until it activates. If you scan and don't select your settings fast enough, it'll just start the machine with random wash/dry settings that you can't change after it starts.
10 people found this review helpful