
Camille Moore
All in all, I'm happy with my Sidekick experience. The only reason it's not getting that 5th star, is due to occasional signal failures. It's sucks having to wait 10 minutes, before the app recognizes the washer or dryer you're trying to use. Other than that, not having to carry $15 in quarters has been a boon.

A Google user
Can't change debit/credit cards or even see which card you have on file once you add one. Doesn't seem secure at all. Not even a section in the app to view your account info. I guess if your card expires, you have to create another account lol. Also, when the app is working, it's slow. Takes a while from scanning a machine until it activates. If you scan and don't select your settings fast enough, it'll just start the machine with random wash/dry settings that you can't change after it starts.
10 people found this review helpful

DrazeA
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was fine until it stopped allowing me to add funds. keeps saying I need to use a machine first, but I've not only used a bunch, I'm at a $0 balance so I couldn't use another if I wanted to. The support line isn't available on the weekends either, which is the only time I have to do laundry, and I don't think about the problem during the week because of everything else going on. EDIT: got it working again by deleting my account and remaking it.