
Dusk1au
Overall, hate the app and implementation. You're required to add money to an account balance in increments greater than needed. Cycle charge 2.25 per use so there's a leftover balance sitting in the account usually. When you want to stop using the service they give the option to reclaim that money, but unfortunately that option doesn't work for me in the app, so I've had money stolen from me in my current action of quitting their services. I've also had the app hard crash my phone.
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DrazeA
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was fine until it stopped allowing me to add funds. keeps saying I need to use a machine first, but I've not only used a bunch, I'm at a $0 balance so I couldn't use another if I wanted to. The support line isn't available on the weekends either, which is the only time I have to do laundry, and I don't think about the problem during the week because of everything else going on. EDIT: got it working again by deleting my account and remaking it.

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The relevant issue is I have that the app offers you an option to type in the machine code instead of needing to access bluetooth AND camera - but the code on the machine doesn't fit the number of characters asked by the app, so you HAVE to give this app access to bluetooth. And because of how bluetooth permissions work, you can't set it to "ask every time". Also this app shouldn't exist at all because I SHOULDN'T NEED AN APP WITH MY PII TO DO MY LAUNDRY.
1 person found this review helpful