United Concordia Dental Mobile
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Description
The United Concordia Dental Mobile app is designed to help members along their journey to oral wellness. Features include:
• Find nearby dentists and view contact information, maps and directions, and add your favorite dentist to your contacts.
• Learn about oral health and wellness, including helpful tips about proper brushing, flossing and more.
• Obtain emergency dental information.
• Access the United Concordia Dental Chomper Chums™ app, designed to help parents to teach their children healthy brushing techniques and to build strong brushing habits.
• Contact Customer Service.
• Find nearby dentists and view contact information, maps and directions, and add your favorite dentist to your contacts.
• Learn about oral health and wellness, including helpful tips about proper brushing, flossing and more.
• Obtain emergency dental information.
• Access the United Concordia Dental Chomper Chums™ app, designed to help parents to teach their children healthy brushing techniques and to build strong brushing habits.
• Contact Customer Service.
My review
Review from
Reviews
3.3
220 total
5 77
4 46
3 26
2 19
1 52
Brent Thomas
Cannot Scroll Down I tried the app on 2 different make and model Android phones and it has the same issue which is I cannot scroll down. Consequently I can only see the first page of benefits info, claims, lists of dentists in the search function, etc. Better to use your phone's browser to login to the website instead of using app. Tried the iOS app version and it works great.
Laura Peterson
Needs Improvement As many other users have stated, anytime you navigate away from the app or use the back button, it logs you out and you have to manually enter your username and password. It would be very helpful if the app would remember or save user info. Also, claim details will not load at all; the app hangs up and you can do nothing more than force close the app. Needs some serious improvement.
G Darden
Barley works It would be a great app if you could use the features. You are unable to scroll down on any of the screens in order to access additional providers, or even use the timer function. Disappointed.
Jim U
Sucks there are times when it is easier to use a nap then to get on a website with my mobile device. Definitely not this time... This is one of the worst apps I've ever used. I'll just bookmark the page in Chrome.
James Sheehan
Absolutely abysmal. No ability to change account information. No functionality for scrolling down! This is pretty bad. Recommend using the full website.
Kathleen Watkins
Cannot scroll Just downloaded this. Wanted to search for a dentist in my area and it brings up the first hundred... unfortunately I can only see the first 8, and 7 of them are at the same practice (so really I'm only seeing two). Also, can you please consider giving ratings on the dentists. That would really help the member choose a dentist that fits their needs and is recommended by other members.
User reviews
Cannot Scroll Down I tried the app on 2 different make and model Android phones and it has the same issue which is I cannot scroll down. Consequently I can only see the first page of benefits info, claims, lists of dentists in the search function, etc. Better to use your phone's browser to login to the website instead of using app. Tried the iOS app version and it works great.
Needs Improvement As many other users have stated, anytime you navigate away from the app or use the back button, it logs you out and you have to manually enter your username and password. It would be very helpful if the app would remember or save user info. Also, claim details will not load at all; the app hangs up and you can do nothing more than force close the app. Needs some serious improvement.
Barley works It would be a great app if you could use the features. You are unable to scroll down on any of the screens in order to access additional providers, or even use the timer function. Disappointed.
Sucks there are times when it is easier to use a nap then to get on a website with my mobile device. Definitely not this time... This is one of the worst apps I've ever used. I'll just bookmark the page in Chrome.
Absolutely abysmal. No ability to change account information. No functionality for scrolling down! This is pretty bad. Recommend using the full website.
Cannot scroll Just downloaded this. Wanted to search for a dentist in my area and it brings up the first hundred... unfortunately I can only see the first 8, and 7 of them are at the same practice (so really I'm only seeing two). Also, can you please consider giving ratings on the dentists. That would really help the member choose a dentist that fits their needs and is recommended by other members.
REPEAT LOGINS & More You have to log in to this thing over and over and over again. Mess up taking screenshot, and end up on your home screen? Log in again. Hit the back button one too many times? Log in again. Worse, it sticks on "please wait..." while viewing claims sometimes. Only way out is hit the back button. You guessed it... Log in again! So frustrating!
Can't Scroll I can get into the app without any problem however you can't scroll the pages up and down. For example...Dentist search you get to a certain point and it won't scroll to let you complete the process.
Can't scroll When searching for a dentist I cannot scroll down. Totally and utterly useless app. Galaxy s6.
UC app Will not scroll. Makes it near useless. Locks me out when tabbing back and forth.
Please update ASAP Has many issues which include: log outs, gets stuck when loading claims, can't scroll down on screens with more info below, scrolling through coverages and pressing back cause user to start over from beginning. Please fix, has potential if issues addressed.
I keep having to sign in every time I try to find a dentist in my area. You are only able to see the first few dentists on a list of 100 because you are unable to scroll down the list. Save yourself some time and bookmark the website in your browser.
This app is terrible. The navigation on this site is absolutely terrible. Zero stars should be given in my opinion. ....
I think this would be great if they fixed the problems with it but looking at the other reviews from a year ago I guess they don't care as long as they get their money from us
Can't scroll App will log you off if using back button on phone and cannot scroll down
United Concordia mobile app Provides easy navigation throughout the website. It worked superbly for me the first time I tried it!
Cant scroll down Cant scroll on screens and app freezes everytime I try to look at a claim. Android LG G4
Usless A broom would be more helpful at navigating claims and benefits.
It's okay but... Can you make it so it at least saves your username and you don't have to re log in every time you leave the home page..
It isn't horrible, but every time I accidentally press the back button I end up signed out and have to manually enter my username and password repeatedly. It's OK if you don't need to do anything serious with the app and just want a quick glance at your account or find a dentist. Anything more and it is frustrating to use.
Like signing in every 5 seconds? If you even think about navigating away from this app, you will be required to enter your username and password to log back in. Ridiculous!
Signs me out. Everytime I launch another app to check something and come back a few seconds later I have to log back in. Needs to only sign you out after time.
Everytime i go to another App it signs me out!!!...Tired of signing in again and again!!!...Fix this please
Samsung S111 App is very simple to use. Works great. Everything you see and need on the website. It is all here in the app.
Average Need to sign in each time :-( Other than that it is good.
Nice but I just installed this app. I like what I see so far ... but ... it installed itself into System Storage, which has limited space, and I cannot move it to the SD card, which has much much more space. Other third party apps that didn't come preloaded when I bought the phone can be moved to the SD card to save the limited amount of memory on the System Storage
Review deleted
What's New
The release contains code updates and fixes designed to improve the customer experience for our mobile app.
Additional information
Updated
December 18, 2015
Installs
50,000 - 100,000
Current Version
6.1
Requires Android
2.3.3 and up
Permissions
Report
Flag as inappropriate Offered By
United Concordia Companies Inc.
