
Behtsee Millman
SO disappointed they got rid of the only feature that mattered: syncing classes to your google calendar and easily register for pool sessions. This "upgrade" to the app has been nothing but a downgrade! the only use this has is an easy check in but that's it. PLEASE bring back the feature to add classes to your Google calendar! simplify the app so you can locate things like registering for pool sessions easily. it's too complicated. I love the Y but hate this new app.
4 people found this review helpful
Oh no! You should be able to add classes you're registered for to your personal google calendar! Please email support@upaceapp.com and we'll be happy to assist you! Thank you.

Linda Hoffman
So today the app no longer recognized my email or password, reset bith, the entire home page is a blank, it won't load any schedules. This is a big failure. I reset my email and password, I deleted and then reinstalled the app, nothing. Bring back the old app, which worked perfectly well.
1 person found this review helpful
Oh no! We are so sorry to hear you are having issues with the log in and schedules loading. Please reach out to our support team at support@upaceapp.com and we'll get you up and running as quickly as possible! Thank you.

Audra Lind (Aud)
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eGym link hasn't loaded on Android for the last two months, including after the 6/25 update. The Virtual Y app link is also broken. It's as if the app isn't formatted for Android phones. The Matrix link doesn't go to anything trackable; it asks for another login password and says "see admin." I asked for help at the desk, but they were unsure of solutions. Also why do we need separate apps for eGym and Virtual Y instead of 1 interface? These limitations make the app frustrating and cumbersome.
4 people found this review helpful
Hi Audra! We are so sorry to hear you are having issues with external links. Please ensure you are the most up to date version of the app. These should work after updating your app. If you continue to experience any issues, please reach out to our support team at support@upaceapp.com and we'll be happy to assist you!