MyUPMC

4.4
24.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Manage your health information anywhere, anytime, with MyUPMC. With the MyUPMC app, you can easily communicate with your UPMC doctors, access family medical records, and manage your appointments, all from your mobile device.

With MyUPMC, you can:

• Send a message directly to your doctor’s office anytime

• Schedule appointments with UPMC providers

• Access your medical records and doctors' notes

• Conveniently manage your family's health

• See your test results, medications, immunization history, and more

• Manage your appointments and save to your calendar

• Renew prescriptions without calling your doctor’s office

• Quickly view and pay your bills

• Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment.

Access is convenient, free, and secure!

For the best experience, please update your mobile device and tablet to the latest operating system. If you experience issues, completely close the app, restart your device and open the application.

Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email MyUPMC_Feedback@upmc.edu. Thank you!

Enjoying the MyUPMC app? Rate it now and let us know.
Updated on
Jul 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Health and fitness and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
23.3K reviews
Richelle Connors
August 3, 2025
App worked great for a long time but now there are constant "system errors" and the majority of the features do not work. I can't look at anything beyond the dashboard/home page. No messages, no appointment details, no test results. it says "system error" and turns up blank. the app is practically useless. please fix the bugs! This has been going on for several months.
12 people found this review helpful
Did you find this helpful?
UPMC
August 4, 2025
Hi Richelle, we apologize for the negative experience and have passed this feedback on to our technical teams. Try uninstalling and reinstalling the app to help resolve the system errors. Please know your health info is also accessible via MyUPMC.com. For more help, call the MyUPMC Support Line at 1-866-884-8579. Thank you for leaving a review.
Valeria Tupac
July 14, 2025
I've been using this app for years, and I've never encountered so many issues/bugs before. It's outrageous the number of times I can't open notifications or see appointment details because there was an error. Sometimes, the pages don't load and stay blank. It's really frustrating, and I end up spending more time reloading, closing, and opening the app than actually using it.
11 people found this review helpful
Did you find this helpful?
UPMC
July 14, 2025
Hi Valeria, we apologize for the inconvenience and have passed this feedback on to our technical and product teams. Try uninstalling and reinstalling the app to resolve the errors. In the meantime, please know your health information is also accessible via MyUPMC.com. For additional help, contact the MyUPMC Support Line at 1-866-884-8579.
Scott Apps
September 8, 2025
Going back to previous pages is problematic. It often drops the session (and could use a back button just to make it easier) and/or the app times out far too quick. It's not like the avg person can digest everything they're reading w/ ease. Which brings me to:There are terms that are in bold letters in test results that we're supposed to be able to look up and aren't to be found. Seems odd in a test for something the test is specifically looking for and is flagged (for lack of a better word).
2 people found this review helpful
Did you find this helpful?
UPMC
September 8, 2025
Hello, we apologize for the negative experience. We have passed this feedback on to our product and technical teams for further consideration. For additional help or to speak with a representative, please call the MyUPMC Support Line at 1-866-884-8579 and they'll be happy to assist. Thank you for leaving a review.

What’s new

With this release, we’ve made minor updates in addition to other improvements and bug fixes.