UPMC Health Plan

4.1
1.83K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
Updated on
Jan 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.81K reviews
Bryan Osborn
January 6, 2026
it's pretty bad. After installing I opened it, logged in and it froze. I closed and reopened and it let me log in and lasted about a minute before it froze again. it appears most everything it does is based on Chrome so I may as well just open a browser and go to the website. it also did not ask permission to use my location but it knew where I was. uninstalling this one pretty quick.
4 people found this review helpful
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UPMC Health Plan
January 26, 2026
Our technical team has solved this problem. Please update your app to the latest version. We’d like to assure you, we do not use location services, any location shown is based on your account info. If your problem persists, please contact us at HPOnline@upmc.edu.
Tara Meron-Stopa
December 8, 2025
it has to go through the browser to login. it's very slow and half the time doesn't load.
3 people found this review helpful
Did you find this helpful?
UPMC Health Plan
January 26, 2026
Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at HPOnline@upmc.edu.
Linda Eagle
October 19, 2025
It's usually a pretty good app. I don't like having to scan stuff in the store. Shopping tonight it quit working half way through shopping , when it did work it was so slow. I'm disabled and you think they would make shopping easy for older people and I don't see why you can't order online and pick it up. It doesn't make sense.
5 people found this review helpful
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UPMC Health Plan
November 3, 2025
We're sorry to hear your experience wasn't as smooth as expected. Our team is always working on enhancements, and your input helps guide us in the right direction. We would love to hear how we can improve, send your concerns to HPOnline@upmc.edu.

What’s new

Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance.

App support

Phone number
+18888762756
About the developer
UPMC Health Plan, Inc.
upmchpmobile@upmc.edu
600 Grant St FL 24 Pittsburgh, PA 15219-6609 United States
+1 412-304-7733

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