UPMC Health Plan

UPMC Health Plan

About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.

Ratings and reviews

if I could rate this app -00 I would. it always tells me my password is invalid, or everytime I try to log in it reroute me back to log in! It's very frustrating at this point. Last time I actually got into it, it took me nearly 45 minutes!!! yes I even updated the app but still a no go. They really need to fix these issues. Otherwise when you can get on your account it's very helpful and informative, if you can get into it!!!

I'm having a horrible time with the website this is not a new problem it has been ongoing. either I get a blank screen and not even the option of signing in or I am able to sign in and then get a blank page and occasionally when I do actually get to the website all of the options do not work. there are things that should be links that take me nowhere as in nothing happens and then everything stops working again. I don't have trouble on any other website. so it must be your site that is the probl

I can't login! I did it one time and it went through but it was extremely hard to navigate the site and I have not been able to login at all! The card still won't work at DG . It Does Not work well at all in other stores you have approved of to shop at!! I wasn't going to even get the app but it said I can't login and it was terrible the one time I give up. This app sucks. Lora Morris.

What’s new

Thank you for using the UPMC Member App! This release includes enhancements to our 24/7 Video Visit and Telehealth services, helping make it easier to access the care you need, when you need it.