UPMC Health Plan

3.5
889 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
Updated on
Jan 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted
3.5
889 reviews
A Google user
January 25, 2020
Previous version of this app would not load. They now appear to have fixed that issue. The new app appears to have plenty of useful features, including recent claims, ID cards, live video visits, ability to look up providers, and more I'm sure. One feature I didn't see was the ability to make an appointment through the app. It does provide phone numbers, so you could always call, but it would be nice to be able to request an appointment in the app. Overall, a good and useful app that I'm sure I'll be using in the future.
26 people found this review helpful
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UPMC Health Plan
January 25, 2020
Hi Kevin! We have just released a new version that should fix some performance issues. Please check it out and let us know what you think!
Harlan Gross
November 23, 2020
I like the app. It works beautifully for me. I just wish that had a built in feature for urgent care. I had to do a video urgent care call 3 months ago and they said, "get a ride or ambulance to the ER now!" Just a mini stroke, but still, it would be nice to have that feature integrated into the app. Overall, it's a great app.
18 people found this review helpful
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UPMC Health Plan
November 24, 2020
Thank you for the feedback! We're happy to hear that the app is meeting your expectations. As a health plan member, you have access to virtual visits through the free UPMC AnywhereCare app.
Lynn Hill
January 14, 2023
Won't open. Says page not found. The Go Back takes you no where. Was working last week!!! Very irritating!👎
2 people found this review helpful
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UPMC Health Plan
January 17, 2023
We're sorry to hear that you're having trouble getting into the app. If you would like additional assistance, you can call our member services team by phone at 1-844-220-4785 or send an email to HPOnline@upmc.edu to report the issue and provide more detail.

What's new

Thank you for using the UPMC Health Plan App! Here are the changes that we implemented for version 23.0:
- Medicare and SNP members can now download PDFs of the OTC Order form and OTC Catalogue.
- Minor bug fixes