David H
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Overall, the app does a good job of matching all the features and functions of their website. You can check your plan info, check data usage, chat with customer support, make changes to plans, billing, etc. The only change I would make is the option to remove the "recommendations" section, which has shortcuts to things I hardly ever use. If we could dismiss these recommendations or default to show more plan/data usage details, I think that would be more helpful and offer a cleaner interface.
Amit Nagpal
USMobile network is quite competitive and challenges the big networks out there. The app is quite intuitive , provides all the info in organized way. It has all the easy options to reach out the customer support and make any changes to your account if needed. I recommend this app and service to my friends.
bttrflii
i'm so very, very glad i found USM. all i needed was the ability to call if needed and a little bit of data on the verizon network for when my main provider doesn't have coverage, and USM has worked wonderfully for that purpose. they have a great price on their baby plan, service that works, and fantastic customer service (experienced when i screwed up, my fault). they even have the ability for wi-fi calling and turning your voice mail completely off! i'm thoroughly impressed.
7 people found this review helpful