National Express Coach

National Express Ltd

Contains ads

About this app

The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
-Search and book coach travel to 100's of UK towns, cities and airports on the go.
-Use our Coach Tracker to view timetables and track your journey progress as you travel.
-Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Android wallet.
-Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email.
-Quickly search your recent journeys and re-book tickets.

Ratings and reviews

Used to work perfect, till about September, since then it's just useless, can't load all the coaches, if I eventually manage to find a ticket and try to purchase, it ask me to add all of my personal and bank details, every time, and quite often their server run out of time as the app connection 8s so slow, so i have to reinsert my details few times, that takes me half an hour or even more, unacceptable. I'm uninstalling it.

Not great and judging by the empty responses, they don't much care what customers think. Why is the app called "coach". I searched for national express when I installed it, just plain daft. After my flight was cancelled, I had to amend my booking from abroad. All I got was the circle of death, couldn't find my booking to make the changes. When it finally let me in, it was too late to do anything. Get a decent technical team.

virtually useless app. Named Coach instead of National Express so it was not easy to find in my list of apps. Then after adding existing booking, I closed the app and then when trying to open the app again, it didn't remember the details. Rebooting the mobile did not help. I uninstalled it and then installed it again and was asked to enter the booking information again. It would be better to have some sort of login and that way you do not enter the information again and one could add trips using a web browser or on the app so that it would remember trips booked. Luckily I downloaded the trips using PassWallet so can use that to show the ticket on my phone. When searching for buses using the coach tracker, it doesn't show buses leaving after the time you are searching and shows a route that's already compltetd. Tgen if you go back, you have to enter all the route details to try another journey.

What’s new

This version includes a new promotional area for our cashback scheme NX Rewards, plus a fix to enable PayPal payments for all users.