MYIO

Valant

About this app

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.

Ratings and reviews

this has a lot of problems that need addressing and there isn't enough character to list them all. biggest on it this failed to execute message I get when trying to video chat....😒 I have a bill that keeps growing and no pay option. the biometric sign in does nothing. I can't use a web browser instead of the app with my phone... You can only get into your account via browser on a computer (if you have one) if the app isn't working... ?...😫

Doesn't work. I got stuck at the onboarding somewhere over a year ago and no one knows how to fix it. When I request a password reset, I never get any email (not in spam or anywhere). We have triple checked my email address is correct. I am dealing with some really hard stuff right now and it's really making communication more difficult. My phone is a Samsung Galaxy s24. I've tried the app and the desktop way, probably 50 times now. Nope. It hates me. 🥺

When I need to fill out forms, this app loads the forms, but the font is basically unreadable. It's tiny so they could cut corners and not pony up the dough for a basic zoom function. I have to take a screenshot and then zoom in, go back to the app and then attempt to select a micro sized yes or no. 2024 and that's just unacceptable. There's absolutely no settings. There's no way to contact them to discuss the issues, it's ridiculous.

What’s new

- Guardians can create their own portal accounts - easier for parents/caregivers to manage minors' appointments, messages, and payments.
- Insurance card uploads now accept HEIC/HEIF for sharper photos from modern phones - no need to convert.
- Documents can be shared from the clinical chart straight to My Documents, so they're easy to find.
- Email fields now launch an email-optimized keyboard for faster, fewer-typo sign-ins.