vela | for caregivers

236 reviews
Content rating
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About this app

Vela is a secure communication app that connects individuals, caregivers and health professionals in real-time to streamline how care is delivered. With Vela, individuals and caregivers can easily reach one another and professionals in a way that is fast and secure to share up-to-date health information, receive support and deliver the best care possible.


• Chat with your health professionals
• Chat with trusted family and friends
• Complete questionnaires to share information about health
• Receive coaching and education
• Share pictures and files
• Alert your health professionals immediately if an incident occurs


If you are already using Vela today, your same username and password will work in this app.

If you do not have a Vela login, contact your case manager to ask how you can join the Vela community.

Whether you’re being cared for, or you’re caring for someone, Vela is the best way to connect family members, friends and health professionals, such as case managers and pharmacists, all in one place in order to collaborate on care.

Privacy terms may vary based on your program participation. You will be presented with your specific privacy policy during registration and can access your specific privacy policy within the Settings of the Vela application.
Updated on
Nov 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 6 others
Data is encrypted in transit
You can request that data be deleted
236 reviews
Louise robson
September 25, 2022
Text is missing and unable to type in comment boxes had to use website instead of app.
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Monica Morehead
September 23, 2022
It won't let me type at all. Please fix this bug.
1 person found this review helpful
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Christina Olson
February 16, 2021
Was OK. I just seemed to get links & articles to read. We opted to go to a more televisit help for what we needed. I can find all the articles I want to read online but, just find it difficult to fit reading into how full my days are. Our Nurse Case Manager through the insurance company itself and in home Hospice and Visiting Nurses are offering a more in-person experience that we need right now. The case managers were very friendly but, it's just not for everyone.
8 people found this review helpful
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What's new

Enhancements have been made to questionnaire submissions to improve the stability upon completion for users with poor connectivity.