Verint WorkView

Verint Systems Inc.

About this app

Verint WorkView enables employees to enjoy the benefits of the Verint Customer Engagement Optimization suite while being mobile. The app is a unified extension of the core solution. It engages and empowers employees by delivering, on-demand actionable intelligence on-the-go, and allows them to swiftly respond, and take action from the convenience of their own mobile devices.

Employees can:
• View their daily and future schedules as well as their performance scorecard…
• Submit, edit, waitlist, withdraw, time off requests and other schedule changes
• Stay informed on changes as they happen

Contact your Verint system administrator to enable the mobile app features.

Ratings and reviews

so based on previous posts, this "loading" problem on the url screen is a known issue for some time and the developers cant be bothered to fix it. I have to keep re-installing the app to get past the url screen and this only works on the initial log in after install.. if I minimize the app to do something else and then go back or if I close out and relaunch, I get stuck in "loading" hell on the url screen. On top of that, this app uses a lot of memory so its very easy to deplete your battery.

I rarely leave negative reviews. Started experiencing a problem with the app saying "no information from server". I have emailed them at the feedback email 4 days ago and not heard back. Have uninstalled and reinstalled to no effect. Still get the same error. Update. Emailed them May 8th, have yet to hear back from them. In that time there have been several reviews experiencing the same issue as me. Update: installed latest update still broken. They haven't answered my email.

About every other time you close the app you have to completely re-log on. As if that's not bad enough, every so often it completely locks you out. Like right now, I haven't been able to get on for over a week. The cursor is stuck/flashing on the beginning of the URL. It will not move to let me enter my credentials. Also, it would help (when the app is actually functioning) if we could see our group schedule (like on a computer) not just our own, so we can plan without having to be at home.

What's new

We update the app regularly so we can make it better for you.
Get the latest version to enjoy all available features and improvements.
Thanks for using WorkView.