Every update breaks with error 3001 Quit breaking the application with every update. It's useless to have to reset the code every time! Edit for their response. Yes I know everytime error 3001 comes up you have to Uninstall, reinstall, and replace credentials. THAT'S THE PROBLEM! when I have to contact IT dept every time you break an update! That should not happen. Stays 1 star.
The Departmen of Education does not approve the smyx prefix. They only allow the VSTM version. I cant access my programs with this app any more. It gets frustrating to have to type in security questions every day.
Update Thank You!!!!! This is very annoying. I use this for work and what turned out to be a useful app is becoming a pain. I have to reregister the Id with my company every day I use the app. Can I revert to prior version? Please!! Is there a way to keep credential id for a month, a week? The error keeps me angry about this app. Went down to a 2 stars from 3. This app started out as a 5 for me. I got notification of the update and installed it. Things are working fine now.
Most recent update has rendered the app unusable! Error 3001 now every time I use the app. Don't install, it's absolute garbage. I am now locked out of the sites that require it for authentication.
I'm forced to use this app for work. Since the sync button has been removed, i must call my IT dept. Everytime its not working correctly. Can yall put the sync button back on for the next update. I miss syncing my app and being able to gain access with ease.
Terrible. This app is supposed to make my work life easier but instead I'm left calling the IT department each time I want to use it due to the 3001 error. Please make the previous version of the app available! The responses/solutions posed by symantic below do not work. HELP!
· Credential ID change reported on few mobile devices has been addressed.
· Fixed an issue that reports 3001 error code. If you have encountered the 3001 error code, we recommend to uninstall the VIP Access software, download and install the latest VIP Access 4.0.1 version from Play Store, and re-register your credential.
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