Virgin Australia

Virgin Australia Holdings Pty Limited

About this app

The Virgin Australia app is your perfect travel companion. Check into your flight, view your boarding pass, watch movies, and track your bags all from your phone.

Use the Virgin Australia app to:

• Search and book trips, Search and book your next holiday or business trip with a few taps.

• Manage trips with ease, You can select a seat, amend your trip details and check in for domestic flights.

• Track whatever you pack, Get updates on the whereabouts of your bags when travelling.

• Use Journey Tracker, View flight updates and grab your boarding pass from your lock screen.

We're working on so much more to make your next trip with Virgin Australia even more wonderful.

Love our app? Leave us a rating on the app store. Any questions or feedback? Reach out using the App feedback form on the More screen.

Ratings and reviews

I had a flight travel credit due to flight change because of sickness, for which I'm grateful, but I couldn't use the credit in the app, it kept failing. When I retried on the umpteenth attempt, I didn't notice but it defaulted to using my stored debit card and took payment from that. so now I have less money in the bank and a credit I'm not sure I'll be able to use before it expires. A minor grumble but the app needs to improve.

Listen, its not like I dont know i f* up my own flight departure, but charging $1350 fee for swapping to the next available flight, which is on top of the original $350 cost for the original flight, is absolutely ridiculous. I got on a Qantas flight for less than $400 within hours for the same domestic flight, and this one had a meal included. Customer service is still not a priority for this provider.

Everything was excellent until the card i paid for the trip with, was refused as the card i used to choose my seat. No way forward, or out, with my check-in process. No way to cancel the seat selection or update the app with my details ( which it already had). They need to have an option to cancel the check-in and start again. A return option to the previous page would have helped. no

What’s new

We are working hard to release regular updates to the Virgin Australia app to make it faster, better, and more reliable for you.

• New Velocity Membership card

Love our app? Leave us a rating on the App store. Any questions or feedback? Reach out using the App feedback form on the More screen.