Virgin Money Mobile Banking

Clydesdale Bank PLC

About this app

Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.


Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.

With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.

NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.

TRACK, BUDGET, SAVE AND PAY

- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.

- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.

- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.


EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES

Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.

But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.

You’ll experience this every time with our customer service advisors. Call them 24/7, or if you prefer, manage your money from wherever you want using our app and online banking.


KEY FEATURES

- Google Pay-enabled. Pay for things with just a tap of your phone.

- Deposit cheques in the app. You’ll usually get your money the next working day.

- Set up savings pots for your savings goals.

- Automatic spend tagging.

- Sign in securely using your fingerprint or passcode.

- View statements & set up and manage Direct Debits and Standing Orders.

- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.

- Report a debit card lost or stolen


AND FINALLY…

Like any current account, ours is subject to status and eligibility.

Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.

Ratings and reviews

App poor compared to other high street banks. Problem logging in where it asks for fingerprint twice, which has been an issue for ages. Live chat is difficult to get to speak to a human. Transfers and payments seem to be reliable. Great rates on foreign transactions. Hopefully they can sort things out soon...

"Sorry, we're having a few problems" ALL the time. Seriously, I only check the app once or twice a month and it's always down for maintenance. Absolutely shameful. Barclays appear to be the best alternative for app usage. I recommend finding a competent banking alternative if you need to access your account online.

Terrible App. Almost every time I try and use it I get the "we are having technical problems at the moment try again later" message. I then force stop the app , it then lets me log in. As others have mentioned, some transactions appear more than once for a short time, especially in the mornings. Also when money has left my account for direct debits or standing orders, it shows on the balance, but it's much later until the actual transaction shows and you can see where the money has gone.

What’s new

Your banking just got a little bit brighter. We update the Virgin Money app regularly to bring you the best experience. With this release we've fixed a few bugs, and also made a couple more tweaks and service improvements.

We've made it even easier to approve transactions when making a purchase in a retailer's app.