4.2
2.3K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Control and monitor your PowerSeries Neo & PowerSeries Pro alarm security system anywhere, anytime. Whether you're at home, at work on a business trip or on vacation this app lets you control and monitor your alarm system locally and remotely.

With this app, you can:

- Arm & Disarm the alarm system
- View system alarms and troubles
- View status of various system devices
- Bypass system devices
- View history of events with visual verification
- Configure and receive push notifications from the alarm system
- Add/Edit user aliases and PIN codes
- View information per partition
- Configure the date and time of the panel
- Control command outputs
- Customize app screens

To connect to your panel, enter the following parameters provided by your installer:

- Host Address
- Panel ID
- User Code
Updated on
Jun 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
2.26K reviews
Georgios Giannikis
August 23, 2022
I finally got a TL280 and started using the ConnectAlarm app. It looks quite good and polished. However it lacks the feature to bypass devices. I watched many youtube videos with tutorials and the instructions ("Swipe left" on a device) do not work. Maybe it's a different app version. In any case, bypassing a zone is a required feature for me. On DSC's page, it says that bypassing a zone is supported. But it's not.
1 person found this review helpful
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Tyco Safety Products Canada Ltd.
September 12, 2022
Hello, thank you for your feedback. Please share with us: * your panel ID * server your panel is connected to * application version Email: connectalarm-support@johnsoncontrols365.onmicrosoft.com
Varun Bhagaloo
July 19, 2023
The latest update does not allow a loud enough alert for alarm events. All you can choose from is built in notification tones on the phone, which only plays once for barely a second. This is not an adequate notification for critical events.
1 person found this review helpful
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Tyco Safety Products Canada Ltd.
July 27, 2023
Hello, sorry for inconvenience. Now push notifications are managed by Android OS. This is a requirement of Google to remove push notification options from the application. We are working to bring this feature back in future versions of the app. Please check update the application to the latest version and configure push notifications again.
Leszek Jarosz
June 25, 2023
Why is there no information anywhere that ConnectAlarm does not work in North America? I proposed to my clients and I looked like an idiot, only from tech support I found out that the app does not work in the US. After thirty years of installing DSC Systems, I am looking for another system that takes its installers seriously.
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Tyco Safety Products Canada Ltd.
July 13, 2023
Hello, sorry for inconvenience. ConnectAlarm app is not available in US and Canada. You should contact your local service provider for the details.

What's new

- Bugs fixing.