No access to set & save orders There's no way to view or edit my set & save orders. That's the only way I buy from Vitacost, so this app is worthless to me. If I could I'd give it 0 stars.
Won't Let You Order For almost a year now the app won't let you place an order. It just spins round and round after you enter your payment information.
PayPal checkout bad - no order history Use browser instead. Apparently even if you are logged-in to your Vitacost account but pay via PayPal, you will be auto-logged out and the order will be completed as a an auto-generated guest account. Customer service is helpless to consolidate and fix this issue. Avoid the app like the plague. I have the latest android phone; no excuse for this hugely inconvenient and confusing error.
Problems Doesn't work when trying to pay with PayPal. A real pain!!! 5 star if u fix this!
Not able to choose shipping method I'm not able to choose a shipping method during checkout. It only asks for my address and card information. I had to cancel my order and wasted a 10% off coupon
Where are the reviews Items have reviews and ratings but you Re unable to view them from the version of the app. I wait forever for the search to load and eventually end up on amazon again.
Welcome to version 4.7.1 of the Vitacost.com app!
New for this version:
• Bug fixes for a smoother experience
Our goal is to provide you the best possible shopping experience on the Vitacost app. Please be sure to leave feedback – we read every single comment and take action based on your experiences and opinions. If you need help, please contact our customer service center at 1-800-793-2601.