Kroger ruined one of my go-to shopping apps Never had a problem with this app until Vitacost was purchased by Kroger. Since then, it has gone downhill, and now I haven't even been able to place an order the last few times I've tried. Just spins on the checkout page every time. Even tried uninstalling and reinstalling. No change. Frustrating.
I can now open Order History After doing the most recent update, I can open Order History without the app crashing. It's still too early to tell how well it's going to work. I wrote a review in the older app and was then unable to submit it, so I'll have to see if that cleared up too.
No access to set & save orders There's no way to view or edit my set & save orders. That's the only way I buy from Vitacost, so this app is worthless to me. If I could I'd give it 0 stars.
APP NOT WORKING!!!! I have tried to purchase something twice now and I always get locked up on the checkout screen. I am checking out with PayPal. It looks like I am not the only one complaining about getting stuck in a constant loop. I have not purchased from Vitacost in a while and when I do I get this. What a disappointment.
Won't Let You Order For almost a year now the app won't let you place an order. It just spins round and round after you enter your payment information.
PayPal checkout bad - no order history Use browser instead. Apparently even if you are logged-in to your Vitacost account but pay via PayPal, you will be auto-logged out and the order will be completed as a an auto-generated guest account. Customer service is helpless to consolidate and fix this issue. Avoid the app like the plague. I have the latest android phone; no excuse for this hugely inconvenient and confusing error.
Welcome to version 4.7.1 of the Vitacost.com app!
New for this version:
• Bug fixes for a smoother experience
Our goal is to provide you the best possible shopping experience on the Vitacost app. Please be sure to leave feedback – we read every single comment and take action based on your experiences and opinions. If you need help, please contact our customer service center at 1-800-793-2601.
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