Kroger ruined one of my go-to shopping apps Never had a problem with this app until Vitacost was purchased by Kroger. Since then, it has gone downhill, and now I haven't even been able to place an order the last few times I've tried. Just spins on the checkout page every time. Even tried uninstalling and reinstalling. No change. Frustrating.
I can now open Order History After doing the most recent update, I can open Order History without the app crashing. It's still too early to tell how well it's going to work. I wrote a review in the older app and was then unable to submit it, so I'll have to see if that cleared up too.
No access to set & save orders There's no way to view or edit my set & save orders. That's the only way I buy from Vitacost, so this app is worthless to me. If I could I'd give it 0 stars.
APP NOT WORKING!!!! I have tried to purchase something twice now and I always get locked up on the checkout screen. I am checking out with PayPal. It looks like I am not the only one complaining about getting stuck in a constant loop. I have not purchased from Vitacost in a while and when I do I get this. What a disappointment.
PayPal checkout bad - no order history Use browser instead. Apparently even if you are logged-in to your Vitacost account but pay via PayPal, you will be auto-logged out and the order will be completed as a an auto-generated guest account. Customer service is helpless to consolidate and fix this issue. Avoid the app like the plague. I have the latest android phone; no excuse for this hugely inconvenient and confusing error.
Not optimized for viewing on Samsung Tablet The app works fine on my phone and I view it in portrait mode. However, the app is still in portrait mode on my tablet and is an inconvenience to have to look at it in portrait mode. Please fix this and I will love the app!
Welcome to version 4.8.1 of the Vitacost.com app!
New for this version:
• Bug fixes for a smoother experience
Our goal is to provide you the best possible shopping experience on the Vitacost app. Please be sure to leave feedback – we read every single comment and take action based on your experiences and opinions. If you need help, please contact our customer service center at 1-800-793-2601.