Vivitar Smart Security 2

Sakar International, Inc.

About this app

Smart Security System
1. Remote control: control your smart home from anywhere
2. Simultaneously control: control multiple devices with one App
3. Timer: set timer to perform multiple functions
4. Device sharing: One tap to share devices among family members
5. Easy connection: easily and quickly connect App to devices

Ratings and reviews

I'm going to pile on to the negative reviews. Can not get app to sync to device. Have made at least a half dozen calls to the call center and the 'tech support' no response or help from any of them. I was even told on one call that the reason for no response was that everyone had been on holiday for 3 weeks. Seriously. No customer support. No call back. Useless device.

Poor, we just purchased a couple of the cameras, set them up, and they worked great. Then we moved one and had to unplug it. We'll then it wouldn't work anymore, so we had to remove it from the account, and reconnect it. Now, since I closed the app, it won't go past the establishing encrypted connection screen for either camera. But keeps alerting me to buy cloud storage. If your equipment is only going to run on the cloud, you might want to say that on the packaging.

Update: 7/17/24 I returned the product. Not worth the hassle. App constantly closed, when I try to connect my product. Gave up. Went and got a whole different brand. No wonder this was on sale. This thing is trash, you can't use the app. And it seems you can't fully use this item without the app. It constantly crashes. I only have had it for 24hrs! I will give it a few more day, and if it isn't resolved, I will return this.