SNCF Connect: Trains & trips

4.4
343K reviews
10M+
Downloads
Content rating
Everyone
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About this app

SNCF CONNECT: THE APP FOR TRAIN TRAVEL IN FRANCE AND EUROPE!
OUI.sncf, the leading distributor on the train and mobility market with over 14 million unique users evolves and becomes SNCF Connect! SNCF Connect is the must-have app for easier, smoother and cleaner mobility everywhere to and from France. A bespoke app to organize, book and manage all your big and small trips in one go.
Thanks to our partnership with Eurostar and other international carriers like TGV Lyria, DB and Thalys, we’re welcoming all English-speaking travelers to travel in France and Europe!
Off to a major French city like Bordeaux or Paris, or a European hub such as London, Brussels or Amsterdam? With SNCF Connect you are assured of access to the best prices and absolute comfort.

SNCF CONNECT GIVES YOU MORE
+ destinations in France (including Nice, Bordeaux, Monaco, Lyon and Marseille) and Spain (Barcelona)
+ route options for your trips in France and Europe
+ personalized experience with bespoke notifications and real-time traffic alerts
+ simplicity with all the information you need to get around once you reach your destination
+ transport options, taking you further: TGV Inoui, TGV Lyria, DB SNCF in Cooperation, Eurostar, Thalys, OUIGO, Flixbus, Blablacar, Blablabus and more…
+ responsible approach with a choice of sustainable transport, information about your CO2 emissions, and a dark app theme that's easier to understand, more comfortable for your eyes and less battery-intensive (a light theme is also available)

1) Plan your trip:
- Search for your journey from point A to point B anywhere in France or Europe
- Compare the different route options to reach your destination and choose the best route according to your preferences
- Plan your itineraries so you can return to them and get alerts about your journeys and plans even without an internet connection
- Find your favorite means of transportation : public transport (métro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar...), buses (Flixbus, Blablacar Bus) et carpooling (Blablacar)
- Save your favorite routes to save time
2) Book your tickets and passes:
- Buy all your train tickets, cards and season tickets, including Interrail passes for unlimited travel around Europe. Choose the "One Pass Country" if you want to visit one country, or the "Pass Global" for cross-border journeys
- The "Mon Identifiant SNCF" customer account will store your preferences, SNCF discount cards and SNCF rewards cards on the app
- Easily change or cancel your train ticket
- Pay securely

3) Travel with peace of mind:
- The app shows your e-ticket and all the details about your trip
- Reload your Navigo pass using NFC technology (compatible devices only)
You can also buy T+ tickets (individually or as a pack), Orlybus tickets and Roissybus tickets with the Navigo Easy pass.
- Check real-time departure and arrival boards, traffic information, a map, and timetables for your journey.
- Receive informational messages and notifications that relay voice announcements while traveling by train (TGV Inoui, OUIGO, Intercités, and TER without onboard screens)
- Receive notifications if there is disruption on your route
- Access all your information in offline mode while on the move

4) Need some help?
The SNCF Connect customer services team is with you wherever you go, thanks to:
- A smart chatbot and comprehensive online help to support you at all times
- Advisers in France available seven days a week via messenger, phone and social media…
…and more than eight out of ten customers are happy with their customer service experience!

Download the SNCF Connect app and get started today!
Updated on
Jun 27, 2022

Data safety

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No information available
4.4
343K reviews
Jennifer Ziegelmayer
April 10, 2022
So far, works ok. But cluttered and hard to read. No way to change background color from black to white. EDIT: Thanks for your reply. But you are mistaken. The color scheme makes it very difficult for me (at least) to read. You draw the eye to buttons instead of the important information like date/time of ticket. Perhaps you could give your users a choice of color schemes instead of telling users they are wrong about what is and is not easy for them to read.
7 people found this review helpful
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SNCF Connect & Tech
February 16, 2022
Bonjour. Merci pour votre retour ! Nous avons choisi de nous inspirer d’un mode sombre car grâce à la couleur et sa faible luminosité, c’est + reposant pour vos yeux et + économe pour votre batterie. L’usage de la couleur bleu nuit avec des couleurs pop permet aussi de mieux lire les informations principales. Bonne journée, l'équipe SNCF Connect.
Rachel Sever
February 2, 2022
the app update/change lost tickets i had in old app, it added back in journeys I had canceled, which means the tickets it shows are useless, it takes many more steps to search journeys and see prices, impossible to compare options this way, much harder visually to look at. absolutely awful "update". unusable app but only choice... will have to go back to printing out tickets from my email IF i can manage to book still. This is unusable trash app.
8 people found this review helpful
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M. Sunderland
November 2, 2021
The scheduling part of this app is fine, but you CANNOT use it to purchase a ticket. It sends you to your bank app and you can get your clé digitale activated, but the transaction never completes and you cannot display an e-ticket, even if you have an email to confirm your purchase. Total waste of time. Also you cannot purchase a ticket if it is too close to your departure time. I want to be able to use the app because I don't have time to wait in line because the train is arriving!!
4 people found this review helpful
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What's new

More and more of you are using SNCF Connect and we thank you for that. We listen to all your feedback and continue to optimize the application. For your convenience, new improvements have been made to this version.

For example, we now tell you whether it is better to get on the front, middle or back of the train when traveling in the Île-de-France region. For easier connections and to find the right exit faster.