VSee Clinic for Patient

4.5
1.38K reviews
500K+
Downloads
Content rating
Everyone
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About this app

VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure.

Seeing your doctor is easy with VSee Clinic. You can schedule a consultation or “walk in” without an appointment. You can also make credit card payments, review your visit history, and read your doctor’s notes – all from your Android device.
Updated on
May 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Personal info
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.3K reviews
Max Results
February 10, 2024
02/09/24-Over 2 years later and still can't use the app on chromebook. Works fine direct on the website version.. Worked fine until the recent update. Now I can't even type in the provider room code in the box. I found a way to copy and paste it in. The call connected though I couldn't see my provider on cam or see my cam. We only had audio. These are new issues as I said, it worked fine prior to the update.
14 people found this review helpful
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VSee Lab, Inc.
November 13, 2021
Thank you for your feedback. We are still working on getting our app 100% compatible with Chromebooks. Please contact us at help@vsee.com if you need some technical assistance.
Desiree Kyoni
August 4, 2020
Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.
48 people found this review helpful
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VSee Lab, Inc.
August 10, 2020
Hi Desiree! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!
James Wells
May 7, 2020
It seems like this app was created as a rush job. The whole thing feels really amateurish. I really can't give any advice on how to make it feel better as I am not really a UI guy, but you folx really need to get one stat. I was also bothered by the fact that this is a video messenger app doesn't have an option to keep the screen awake, so I had multiple screen shut-offs while talking to one of my providers yesterday. Not sure if I can blame your app for this, but audio / video quality was sub-par. My main provider's office has really good network connectivity, but you certainly could not tell it from my appointment yesterday. Video kept breaking audio sync, artifacting and ghosting images were disconcerting to say the least.
68 people found this review helpful
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VSee Lab, Inc.
July 15, 2020
Hi James! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!

What's new

- Added support for submitting data to the new insurance platform.
- Improving permission prompts for app notifications.
- Fixed microphone and camera permission issues on Android 14.
- Fixed file extension when sending files.
- Fixed the black video issue locally which is caused by picture in picture feature.
- Other bug fixes.