![](https://play-lh.googleusercontent.com/a-/ALV-UjUY-vkGoH_Cr8OI03JFI_SFSe1MMGxpnRdvRrSgKQdSjWGBqak2vA=s32)
Michael Bath
it's very simple to login to. Nobody needs the extra hassle when they're trying to see their doctor. But most importantly, the connection is always solid. I've been using this for a couple of years now and I've never had a meeting drop! Again nobody wants the extra hassle when they've already got to go see the doctor. The absolute definition of a mobile app: it does what it's supposed to reliably and simply!
VSee Lab, Inc.
July 23, 2024
Thank you so much for your review! With every new app version, we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. Please reach out to us at help@vsee.com, if you need any technical assistance.
![](https://play-lh.googleusercontent.com/a/ACg8ocKgJdYrruC3NO2nflQUK8k2XAMyFb3c3kx8dw78XToMp0yT6g=s32-mo)
Max Results
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02/09/24-Over 2 years later and still can't use the app on chromebook. Works fine direct on the website version.. Worked fine until the recent update. Now I can't even type in the provider room code in the box. I found a way to copy and paste it in. The call connected though I couldn't see my provider on cam or see my cam. We only had audio. These are new issues as I said, it worked fine prior to the update.
14 people found this review helpful
VSee Lab, Inc.
November 13, 2021
Thank you for your feedback. We are still working on getting our app 100% compatible with Chromebooks. Please contact us at help@vsee.com if you need some technical assistance.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWBsPxWbVrm_lsX8pL4n_m-NsfzxltoZURdWfKOwssWpDm9a9cF=s32)
Desiree Kyoni
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Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.
48 people found this review helpful
VSee Lab, Inc.
August 10, 2020
Hi Desiree! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!