VSee Clinic for Patient

4.2
1.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure.

Seeing your doctor is easy with VSee Clinic. You can schedule an consultation or “walk in” without an appointment. You can also make credit card payments, review your visit history, and read your doctor’s notes – all from your Android device.
Updated on
Dec 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
4.2
1.06K reviews
Desiree Kyoni
August 4, 2020
Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.
30 people found this review helpful
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VSee Lab, Inc.
August 10, 2020
Hi Desiree! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!
Zak Kosan
October 7, 2020
When on a call, the app fails to keep the screen awake; I have to be constantly hitting the power button to turn the screen back on. This alone makes the app practically useless. Also, the lack of Chromebook support, especially when the web site doesn't support Chrome OS, is utterly unacceptable.
19 people found this review helpful
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VSee Lab, Inc.
October 9, 2020
Hello Zak. Thank you for this review. Please contact us through help@vsee.com so we can assist your concern. Thank you.
James Wells
May 7, 2020
It seems like this app was created as a rush job. The whole thing feels really amateurish. I really can't give any advice on how to make it feel better as I am not really a UI guy, but you folx really need to get one stat. I was also bothered by the fact that this is a video messenger app doesn't have an option to keep the screen awake, so I had multiple screen shut-offs while talking to one of my providers yesterday. Not sure if I can blame your app for this, but audio / video quality was sub-par. My main provider's office has really good network connectivity, but you certainly could not tell it from my appointment yesterday. Video kept breaking audio sync, artifacting and ghosting images were disconcerting to say the least.
63 people found this review helpful
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VSee Lab, Inc.
July 15, 2020
Hi James! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!

What's new

- Show canceled and missed visits in the Past Visits tab.
- Show the visit status on the visit list.
- Show the visit details when a past visit is tapped.
- Improvements for push notifications while the app is in the background.
- Improvement on the intake form customization.
- Fixed presence issue and calling issue while the app is in the background.
- Other bug fixes.