
Sharon W
When it works, it's great and convenient! But I usually can't log in due to "Server Unavailable" Sometimes uninstalling and reinstalling works, but it hasn't in the last few months. Such a bummer because it is way more convenient to submit claims through the app than through SFMRA on the browser.
7 people found this review helpful

Cole
My biggest complaint is the receipt upload process. Currently, I can't upload receipts until the transaction appears in the app. By that time, it can be difficult to locate the receipt. Previously, receipts could be uploaded before the transaction posted, which was much more convenient. I would love to see that functionality brought back.
6 people found this review helpful

Tristen Robbins
- Flag inappropriate
- Show review history
Overall, app is stable and does not crash. Functionality.... is another matter. Compared to the website, submitting a Pay Me Back claim does not automatically ask you enter mileage. You have to add the mileage manually, and you have to know the mileage amount. The website will do the calculations for you as you just enter the number of miles, not a dollar amount. Overall, I prefer the website over the app.
18 people found this review helpful