
Tristen Robbins
- Flag inappropriate
- Show review history
Overall, app is stable and does not crash. Functionality.... is another matter. Compared to the website, submitting a Pay Me Back claim does not automatically ask you enter mileage. You have to add the mileage manually, and you have to know the mileage amount. The website will do the calculations for you as you just enter the number of miles, not a dollar amount. Overall, I prefer the website over the app.
15 people found this review helpful

Gwen Creigton
The worst. I think it's intentionally bad so you don't submit claims. Every year when I have to use this website or app, I question why I bother with an FSA just because it's so onerous and ridiculous. Multiple pins, change your password, re-log in now you're locked out! Every. single.time. despite using a password manager. I could not hate this company more and their website and their app.
9 people found this review helpful

A Google user
It's Wageworks so look for that name but can't find it quickly as the app name starts with EZ, not easy. A DOWN arrow at the beginning is really saying to scroll UP, that makes no sense. I tried storing a receipt photo, that didn't go well, but had never tried that before. The process for payment seems to work well, once entered. I like that it remembers my usual list of payees. An issue some time back was to use an option (per phone call to rep) that was not visible on my screen. Maybe resolved?
53 people found this review helpful