Ok but the app resets if you exit before checking out so you need to re-fill your basket again, which can be very annoying. The search can be better, it keeps suggesting completely different treatments to what you are searching for. No free text allowed either. Don't bother with sameday appointments as I've wasted time and money only to be turned away. What's the worst I've noticed that because they charge 40% most venues just charge you that much on top of the regular price so you end up out of pocket. I started coming back but calling and paying half for many a service instead of using the app. PS. And now after this review just had my last appointment for tomorrow cancelled and refunded without explanation. Nice one Treatwell. Great response to a customer complaint.
the new name new name I understand that but when I receive a 5 off they new what you to shop over 25.00 that what I did get
So convenient and easy to use. Excellent customer service, too. Thank you!
Awful. I try to search for a specific treatment (olaplex) and it simply won't allow it. Keeps bringing up salons that do not have the treatment. So frustrating and a waste of my precious time.
Why can't you book multiple appointments for the same salon? For example I want a gel nail soak off and gel nails but because they are under the same category they keep replacing each other in the basket. It's really frustrating and I want to use a voucher which requires spending of 25 and I can't reach it because I can't add a couple of items to the basket. Please can you fix it...
We've been working hard fixing some pesky bugs! Your experience on our app is now even smoother and easier to use.
Have a great idea or burning question? Email us at firstname.lastname@example.org - we’d love to hear what you think.
A fascinating shopping experience designed for time and money savvy people.