Momen
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Almost scam to say the least. They deduct next billing cycle fee two days earlier and when we talked to them that we don't want to renew they refused to refund although the new period have not started yet. This isn't the only bad thing, you don't have access to the saved payment methods, you can't tell when or how much the next bill is, the application is extremely poor and under developed, search function isn't working on fire stick and you had to manually search for content.
114 people found this review helpful
We understand this can be frustrating.
We would appreciate it if you could send us the details at support@watchit.com.
randa yousef
Horrible Customer Service. I upgraded to premium no-ads for multiple screens 2 months ago. They took the upgraded payments for 2 months and I still get 5 ads and I still can't watch on multiple screens. When I contacted customer support, they told me to unsubscribe then come back as a new customer with the new subscription for it to work. There was no refund for the money taken. And this is a horrible solution to the problem. I cancelled my account and will not be returning.
50 people found this review helpful
WATCH iT!
27 February 2023
Hello randa,
We apologize to you, note that we contact you through email.
Amina Zahran
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Now this is new, while watching an episode of 40 mins it actually takes more that 90 mins because it stops every 2 mins, keeps loading, then gives the same error that there's an error playing this video, any enhancement took place to get this issue resolved since my last review? NO!! Obviously I'm paying a subscription to watch ads; whenever ads end, it's always showing "there's an error playing this video" note.. and when trying to reload, ads stat over again.. I'm not even able to unsubscribe
29 people found this review helpful
Hello,
We apologize for the inconvenience, You can contact us via WhatsApp: https://wa.me/201030144444
Or from the Support and Help Center: http://support.watchit.com/ or Instagram or email Support@Watchit.com or from the Help Center: https://shorturl.at/jkHN5.