Waymo One

125 reviews
Content rating
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About this app

The Waymo One app makes it easy to get where you’re going in a comfortable, autonomously-driven car operated by the Waymo Driver. The Waymo Driver is designed to prioritize safety and is now taking the stress out of people’s everyday drives and making it safe and easy to get around.

Get a fully autonomous ride with Waymo One in the Metro Phoenix area, including Downtown Phoenix, Tempe, Mesa, and Chandler (with Scottsdale coming soon). In San Francisco, you can join our Waymo One waitlist and be one of the first to ride.

Built with you in mind:

• Get around safely: The Waymo Driver has driven millions of miles on the road and billions of miles in simulated scenarios, helping you get to your destination safely and comfortably.
• Miles of confidence: The Waymo Driver knows your local roads and shows you what it’s seeing along the way.
• Enjoy your journey: Unwind in the backseat of your clean car. Spend time catching up with a friend, play some music, or simply take a nap. You’ll look forward to every ride.

How the Waymo Driver works:

• Multilayered suite of sensors. Our cameras, lidar, and radar work together so the Waymo Driver can see up to three football fields away in all directions, day and night. Safety is our top priority, so the Waymo Driver is trained and tested to carefully navigate in all driving situations and get you to your destination, stress free.

How do I get a ride with Waymo One?

• If you’re in Metro Phoenix (Downtown Phoenix, Tempe, Mesa, and Chandler), download the Waymo One app and enter your destination to request a ride. When your car arrives, it will be fully autonomous.
• If you’re in San Francisco, join our Waymo One waitlist from the app.
• You also have the option to join our Waymo One Trusted Tester program in San Francisco and Downtown Phoenix, a feedback-focused program that includes an Autonomous Specialist to monitor vehicle operations during rides.
• Just hop in the back seat, buckle up, and press the Start Ride button.
• Sit back and enjoy your trip! Watch the passenger screen to see what the Waymo Driver sees as it takes you to your destination. Our Rider Support team is always available to help when you need it.
Updated on
May 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

121 reviews
Chad Moore-Castro
April 18, 2023
You can't choose your starting position unlike every other ride share app. You can only use the app if you're physically present in the service area and at the place where you want to get a ride from. That means that you can't get estimates on price or timing or schedule anything in advance which makes this pretty inferior to Lyft or Uber. They still have a way to go.
13 people found this review helpful
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Waymo LLC
April 24, 2023
Hey Chad, thanks for your feedback. Once you open the app in our service area, you'll be able to change your pickup point or starting position on the map. We are always improving our app based on rider feedback like this though, so we appreciate your comment and hope you’ll try another ride with us again soon.
Andrew Elder
March 20, 2023
Honestly the experience was way better than expected. The waymo drive was smooth and predictable. The app while in it's early stages is great. For those who complain about their costs or "rights", you don't have to use the app. Leaving a review saying I didn't use it, isn't a review. Can't wait to have them expand to more cities. Costs were cheaper than Uber as well by a large margin.
24 people found this review helpful
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Tamica Sears
May 14, 2023
Very easy to use the app and if I could use Waymo to go everywhere I absolutely would. It was such a smooth and easy ride. Absolutely love love love it!
3 people found this review helpful
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What's new

Expanded territory in Metro Phoenix