Waymo One

57 reviews
Content rating
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About this app

Get there with the World’s Most Experienced Driver™

The Waymo One app makes it easy to get where you’re going in a comfortable and autonomously driven car designed to prioritize safety and operated by the Waymo Driver — the World’s Most Experienced Driver. The Waymo Driver is now taking the stress out of people’s everyday drives and making it safe and easy for everyone to get around.

When you’re in the Metro Phoenix area in Arizona (including parts of Chandler, Tempe, and Mesa) you can get a fully autonomous ride with Waymo One.

In San Francisco, we’re now starting a Waymo One Trusted Tester program where locals can be part of our autonomous driving research — and the future of mobility.

Built with you in mind:

• Get around safely: The Waymo Driver has driven millions of miles on the road and billions of miles in simulated scenarios, helping you get to your destination safely and comfortably.
• Miles of confidence: The Waymo Driver knows your local roads and shows you what it’s seeing along the way.
• Enjoy your journey: Unwind in the backseat of your clean car. Spend time catching up with a friend, play some music, or simply take a nap. You’ll look forward to every ride.

How the Waymo Driver works:

• Multilayered suite of sensors. Our cameras, lidar, and radar work together so the Waymo Driver can see up to three football fields away in all directions, day and night. Safety is our top priority, so the Waymo Driver is trained and tested to carefully navigate in all driving situations and get you to your destination, stress free.
• Backed by real-world experience. The Waymo Driver has driven millions of miles over the past 12 years in all sorts of conditions. That’s on top of the billions of miles we’ve driven in simulation.

How do I get a ride with Waymo One?

• If you’re in the Metro Phoenix area and want to get around parts of the East Valley, download the Waymo One app and enter your destination to request a ride. When your car arrives, it will be fully autonomous.
• We’re also starting the Waymo One Trusted Tester program in San Francisco, a feedback-focused program that includes an Autonomous Specialist to monitor vehicle operations during rides.
• Just hop in the back seat, buckle up, and press the Start Ride button.
• Sit back and enjoy your trip! Watch the passenger screen to see what the Waymo Driver sees as it takes you to your destination. Our Rider Support team is always available to help when you need it.

New research program in San Francisco
Updated on
May 16, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
57 reviews
Rachel Upton
August 4, 2021
Ive used this app/service quite a lot recently and haven't had an issue yet. The cars are clean, and the ride is smooth. The waymo driver does take a slightly more circuitous route than a human would but it always gets you to your destination. Great service at a fair price.
45 people found this review helpful
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Waymo LLC
August 4, 2021
Hi Rachel, thank you for the positive rating. We are glad to hear that you are enjoying our service!
April 30, 2022
App sucks. Trying to book a ride in Phoenix but there is nowhere to do it. If they can't design an app that's easy to navigate, I guess I wouldn't want to ride in their cars.
3 people found this review helpful
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David Jimenez
April 29, 2022
This is a complete farce. It states it works in the Phoenix metro area but when I open the app nothing comes up to allow me to choose
2 people found this review helpful
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Waymo LLC
May 18, 2022
Hi David! Thank you for your feedback! We hope to expand our service areas as we continue to grow.

What's new

Autonomous ride-hailing service