Peoples Gas Chicago

WEC Energy Group

About this app

Introducing the Peoples Gas Chicago app that puts you in control. Anytime. Anywhere.

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Program sign up
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer
View your current bill breakdown and your bill history.

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

Ratings and reviews

This App fails at the most important thing it is meant to do, which is accept customer payments. Every time I attempt to make a payment through the app using my bank account, the payment is returned and my bill payment is not processed. This has led to an accumulation of past due balances and associated late fees. Every time I have attempted to submit payments, I have more than enough funds to cover the transaction and all of my account information is correct. Terrible user experience

Your app doesn't have the option to cancel the payment. I looked all over the app , I also went on line to try to cancel payment, but nope .And , when I called the Customer Support Number the operator had no clue. I've been back and forth with People's Gas for assistance but nothing.

The mobile support line has a fantastic response time and helped me get my account enrolled within minutes. amazing service.

What's new

This release includes a new feature to be able to start, stop and move your energy service directly in the app.