Peoples Gas Chicago

WEC Energy Group

About this app

Introducing the Peoples Gas Chicago app that puts you in control. Anytime. Anywhere.

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Program sign up
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer
View your current bill breakdown and your bill history.

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

Ratings and reviews

Not reliable, will only sometimes work. The worst part is that the log in process takes you out of the app to a website, then back into the app. This drives the saved username/password function on the phone to just give up. Then, since it takea you to a webaite, you wont find your log in info in your Pass locker (or at least that how it is for me and others i know). Its very frustrating when you are trying to simply ans quickly log in to pay your bill.

This App fails at the most important thing it is meant to do, which is accept customer payments. Every time I attempt to make a payment through the app using my bank account, the payment is returned and my bill payment is not processed. This has led to an accumulation of past due balances and associated late fees. Every time I have attempted to submit payments, I have more than enough funds to cover the transaction and all of my account information is correct. Terrible user experience

The App works as expected. I'm able to pay my bill in a few simple steps. Only thing I would prefer is the option to lock in my information. I would like to add a password, swipe pattern or biometrics etc to be able to access my app if I chose that option. Just so I don't let someone access my info, address etc. when I pass my phone to a friend or family and they're nosy @$$ hell. Do you understand? If they decide to open this app and all you info is easily accessible. 4 stars till they lock app

What’s new

This release includes easier access to your monthly billing statement, enhancements and bug fixes.