Very handy! I'm looking forward to using it more. However, I would like to be able to look at my usage both by billing (as it currently shows) and by energy used. It is more useful to know if my usage went up so that I can figure out why, than to know that my cost went up. I realize you can click on each and scroll down to see the usage, but that is a pain.
7 people found this review helpful
Decent, but needs improved functionality. Like a search bar or option if you cannot find a feature you need. Or a section added to usage that gives you an update on how your next bill is looking so far. Increase ease of use, and accessibility features for those of us that need it. An example being dark mode for those with sensitivity to bright lights. A live chat function to directly chat message with a rep for those with disabilities that make phone calls difficult, like if a person is mute.
6 people found this review helpful
The relentless circle of entering a code from your email. Sometimes the notification comes in timely and you can copy it, otherwise when you close out the app to get it from your email, it's instantly invalid because when you open the app you have to resend it. Newbie mistake with whomever created this app. Didn't get to register because of this. I did get to the name etc screen once but it didn't take my info.
4 people found this review helpful
WEC Energy Group
September 16, 2021
Hi Christi Couglin, We apologize for the issues you are having with the app. Please make sure you have cookies enabled so our registration screens can load & keep the app tab open when you retrieve the verification code. If you continue to have issues, please call our app specialists at 800-452-3312, for support. Thanks, We Energies App Team