App is better than the website... I have multiple bills to monitor and the app just lists them all across the top of the screen. The information is also easy to navigate. Same like the website, it shows your usage and compares it to a previous month or previous year. I prefer the app's way of laying out the information. From the home screen, here is the balance due, here is when it will be taken from the account, and lets throw in a usage alert if you are using too much.
20 people found this review helpful
It would only be convenient if they accepted VISA. I don't know why they don't, though I assume it has to do with higher processing fees; but, geez WPS; do you realize how many banks issue VISA Debit cards? That's the only reason your app gets 3/5 stars from me. Because you refuse to accept VISA in your app, I have to jump through hoops to pay my bill using the Quick Pay feature, which (miracle of miracles) accepts VISA. That makes NO SENSE.
1 person found this review helpful
WEC Energy Group
May 19, 2022
Hi Jeana Beana, You’re correct about the fees, but we continue to work with Visa to add as a card option. In the meantime, please consider linking a bank account to the app or use Discover or MasterCard. You can also login to My Account & pay with a card of your choice at www.wisconsinpublicservice.com. Thanks, Wisconsin Public Service App Team
This app drives me insane. My bank has a visa card. So I always try paying with my bank account. I pay and 3 to 4 days later they return it and I have to try paying again. I don't have anything but visas. I thought the app would be easier then sending checks. And when I paid with checks I didn't have issues. It also irks me that I will pay 4 or 5 days early and then they return it after the due date so then it is late.
6 people found this review helpful