Wisconsin Public Service (WPS)

WEC Energy Group

About this app

Introducing the WPS app that puts you in control. Anytime. Anywhere.

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Dollar limit alert
Get notified when your energy charges reach the dollar limit amount you set.

Program sign up
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer
View your current bill breakdown and your bill history.

Report an outage
Quickly report a power outage in your area.

Outage notifications
Know the estimated restoration time, cause and number of customers affected in real time.

Interactive outage map
View the outage map to see currently affected areas.

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

Ratings and reviews

App is better than the website... I have multiple bills to monitor and the app just lists them all across the top of the screen. The information is also easy to navigate. Same like the website, it shows your usage and compares it to a previous month or previous year. I prefer the app's way of laying out the information. From the home screen, here is the balance due, here is when it will be taken from the account, and lets throw in a usage alert if you are using too much.

It would only be convenient if they accepted VISA. I don't know why they don't, though I assume it has to do with higher processing fees; but, geez WPS; do you realize how many banks issue VISA Debit cards? That's the only reason your app gets 3/5 stars from me. Because you refuse to accept VISA in your app, I have to jump through hoops to pay my bill using the Quick Pay feature, which (miracle of miracles) accepts VISA. That makes NO SENSE.

This app drives me insane. My bank has a visa card. So I always try paying with my bank account. I pay and 3 to 4 days later they return it and I have to try paying again. I don't have anything but visas. I thought the app would be easier then sending checks. And when I paid with checks I didn't have issues. It also irks me that I will pay 4 or 5 days early and then they return it after the due date so then it is late.

What's new

This release includes new usage tools, updates to manage service, improved payment method validation, additional enhancements and bug fixes.