Melvin Salas
I like Wegmans, but the app functionality and rewards of being a regular customer are poor. I can not add items to an existing order or when my shopper can not find the item I want and need to replace. I can use the search bar, and the results will show, but I can not choose the results and make it unable to move forward with the shopping experience. Additionally, it would be an enhanced experience if coupons and rewards for being a loyal and regular customer were more rewarding.
14 people found this review helpful
Jess D
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Cannot add items to an existing order. Search for something, suggested searches come up, but tap a search suggestion or tap enter, and nothing happens. This has been broken for a WHILE. PLEASE fix. Also, you cannot adjust backup/replacement items after the replacement selections are accepted but before the order is locked down. The app will sometimes make those selections for you without your review/approval. Please make the replacement item selections adjustable until the order is locked down.
7 people found this review helpful
Alexxis Butera
I love wegmans, and I love being able to schedule pickups through the app. But oh my GOSH is the app TERRIBLE. It takes forever for anything to load, can't add items after placing orders, can't pick items to replace mid order, chatting with shopper is glitchy, the whole app needs an overhaul. Truly a shame.
2 people found this review helpful