Ting

Whisker Labs

About this app

Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts.

Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area.

When you need to know about your electricity, you need Ting.

Ratings and reviews

I was impressed that they detected an issue and walked me through how to isolate it to reproduce the issue. They offer up to $1,000 credit in order to fix an issue the device detects. I did a lot of research after the fact. The device has limitations it doesn't find quick catastrophic issues, but they detected a potential issue with our outlet or breaker.

I like what the app does, and the interface is easy to interact with. The one complaint I have is related to logging in. The app doesn't allow you to paste your credentials into the user ID and password fields. That is extremely annoying. It wouldn't bother me so much if the app supported biometric authentication. Entering complex passwords using a smartphone keyboard is tedious is error prone.

Worked fine for a few days, then won't reconnect to the wifi. You waste your time emailing them and then waiting 2 days for a response to tell you to the predictable garbage responses. Wifi hasn't changed, password hasn't changed, it had a great signal to start with, and miraculously appeared to loose it. You can set another device next to it and it has perfect signal. Appears to be a defective product. Currently it has a solid blue light like it should be working, but it's not. Garbage product

What’s new

• Sensor customers — even faster hazard resolution: A redesigned experience helps you and the Ting Fire Safety Team troubleshoot electrical fire hazards and reach a resolution more quickly.

• For everyone — smarter Notifications tab: Mark alerts as read or clear them entirely.