
A Google user
I downloaded this app hoping that I can keep track of my RCS account payments and balances. But after 2 months this app is still not working!!! I phoned the helpline number and they just say sorry the app and the website login self service is still down and being worked on. I'm shocked that it's been 2 months and still not sorted!? Very unprofessional in my opinion. App and online self service should rather be shut down if it's just going to be there for show and you can't even use it!
27 people found this review helpful
Hi Kyle,
We would like to chat with you with regards to your experience with us. Can you provide us your Account and contact number at RCSCards@rcsgroup.co.za so that we can reach out?
Regards,
The RCS Team

Andrew Moroke
Its over a year since there was a crash and i am still affected, they are unable to fix their own app, complaint at hello peter and they still couldn't fix it, sent me the link, nothing seems to work and they ended up giving up as well, what a terrible app.
3 people found this review helpful

Aneesa Deen
App had stopped working. At 1st, it told me it's needs an update, went to update but there is no update. The Pay Account, view deals etc not opening. Try to sign in and get an Error message "NO INTERFACE FOUND". Uninstalled app & re-installed but now it's stuck on the RCS opening page. Having issues with RCS group since the past few months. Payments made via eft aren't being found by the company. They then want to charge collection fees, etc
116 people found this review helpful
RCS Group
January 15, 2024
Good day Aneesa Deen, please accept our sincere apologies for any inconvenience caused. Please email us a screenshot of the error you are facing along with your account and mobile number at RCSCardsWebEnquiries@rcsgroup.co.za so we can look into this for you. We are working on resolving the issue. Regards, The RCS Team.