
Kirsty da Silveira
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DO NOT USE RCS!!!! absolutely ridiculous! I am so over trying to even use this app a year ago I sorted out login details after it took you guys almost 6 months to sort out my account. now I must re-register all over. I do not recommend this service provider to anyone!!! Should actually give you a 0, you have just referred my complaint to a chatbot! I mean how ridiculous and incompetent do you get??? I'm updating this, because again, send a message we will assist you??? still no assistance.
12 people found this review helpful
RCS Group
December 11, 2025
Hi Kirsty da Silveira, please send us a direct message on Facebook Messenger so we may assist you further.

A Google user
The app does not work at all. Firstly asked me to register which I did however when trying to log in I get an error so I thought okay, let me reset my pin. It than goes on to give me an error saying cannot validate your data like most of the previous reviews. It's very frustrating because the website doesn't give you much options , just to see your balance and get statements! Complete waste of data.
10 people found this review helpful
RCS Group
November 11, 2019
Hi Roxette,
Please email us a screenshot of the error you are facing along with your mobile number at SocialMedia@rcsgroup.co.za so we can look into this for you. We apologise for any inconvenience.
Regards,
The RCS Team

A Google user
I downloaded this app hoping that I can keep track of my RCS account payments and balances. But after 2 months this app is still not working!!! I phoned the helpline number and they just say sorry the app and the website login self service is still down and being worked on. I'm shocked that it's been 2 months and still not sorted!? Very unprofessional in my opinion. App and online self service should rather be shut down if it's just going to be there for show and you can't even use it!
14 people found this review helpful
Hi Kyle,
We would like to chat with you with regards to your experience with us. Can you provide us your Account and contact number at RCSCards@rcsgroup.co.za so that we can reach out?
Regards,
The RCS Team