UConnect by Uniti

Uniti Group

About this app

Designed with you in mind, the U Connect customer portal app puts control in your hands through enhanced management and service configuration options. Use the U Connect app to access your accounts through a secure, single sign-on interface that responds in real time and allows Uniti Solutions customers to:
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Uniti Solutions online community
• Utilize OfficeSuite UC services including voice, video and instant messaging

Ratings and reviews

This app makes me want to risk the Coronavirus to go back to work in the office and use my office phone. I have to call out to people multiple times just to be heard, the connection is often staticky, clients are continually saying they can't hear me, the app is constantly kicking me out. I lost an opportunity to engage one of my clients due to these bugs. Definitely would not recommend to anyone who wants to actually be productive and work. Terrible terrible app.

Maybe the worst app I have ever used. Calls come in when I am logged out, calls may or may not come in when I am logged in. It is terrible in a car/bluetooth situation. Trying to figure out how to do anything is near impossible as there is so much information you have to wade through to even get to the keypad. I dont know who created this but it was definitely not anyone who uses it!

Too many extra functions built into the new version for regular employees that will only ever use softphone. Also hate that the last number dialed stays in the dial box even after the call is completed. The only improvement this end user sees is in the inbound calls. I've had fewer missed calls with this version. UPDATE 1/7/2024: I have a new android phone running 13. The app will not work. My IT department can't get it working either.

What’s new

Our team brings periodic updates to help improve the performance and efficiency of our app. This release contains:
- General enhancements.