WE Connect by Windstream

215 reviews
Content rating
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About this app

Designed with you in mind, the WE Connect customer portal app puts control in your hands through enhanced management and service configuration options. Use the WE Connect app to access your accounts through a secure, single sign-on interface that responds in real time and allows Windstream Enterprise customers to:
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Windstream Enterprise online community
• Utilize OfficeSuite UC services including voice, video and instant messaging
Updated on
Jan 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 6 others
Data is encrypted in transit
Data can’t be deleted
215 reviews
Charles Shorter
December 11, 2022
(12/11/22) When softphone is enabled the battery dies fast. Something is stuck in the background. When the app is closed, but softphone enable any time I move my finger or the top, the screen turns off like I am in a call. (8/18/22) Getting better, the Bluetooth is still a major issue. Especially when connected to a car. Android auto is also a no go. (3/18/21)
4 people found this review helpful
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Windstream Communications
January 12, 2023
Hello Charles, thank you for your valuable feedback. Can you please reach out to us at windstreammobile@gmail.com with additional details about each of the issues? We need your help to collect more information. Thanks!
Kim Hoffman
September 26, 2022
Maybe the worst app I have ever used. Calls come in when I am logged out, calls may or may not come in when I am logged in. It is terrible in a car/bluetooth situation. Trying to figure out how to do anything is near impossible as there is so much information you have to wade through to even get to the keypad. I dont know who created this but it was definitely not anyone who uses it!
4 people found this review helpful
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M.C. Siegel
October 1, 2020
The old app was completely functional. Now I no longer receive voicemails via email (that functionality doesn't even seem to be an option anymore), which was the only way I could access them, since they don't update in the app. What's the point of creating a new app that completely destroys functionality and curtails your options? I haven't been receiving any notifications regarding voicemails for days now. You're actively undermining my ability to do my job.
7 people found this review helpful
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Windstream Communications
October 1, 2020
We are very sorry for the troubles you've had with the app. You should be able to both listen to voicemails and configure your voicemail notifications from the app. To set up notifications, tap on your profile picture >> OfficeSuite User Settings >> Voicemail Settings. For more detailed help, please contact us at windstreammobile@gmail.com.

What's new

Our team brings periodic updates to help improve the performance and efficiency of our app. This release contains :-
- Bug fixes & performance enhancements