WE Connect by Windstream

Windstream Communications

About this app

Designed with you in mind, the WE Connect customer portal app puts control in your hands through enhanced management and service configuration options. Use the WE Connect app to access your accounts through a secure, single sign-on interface that responds in real time and allows Windstream Enterprise customers to:
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Windstream Enterprise online community
• Utilize OfficeSuite UC services including voice, video and instant messaging

Ratings and reviews

(12/11/22) When softphone is enabled the battery dies fast. Something is stuck in the background. When the app is closed, but softphone enable any time I move my finger or the top, the screen turns off like I am in a call. (8/18/22) Getting better, the Bluetooth is still a major issue. Especially when connected to a car. Android auto is also a no go. (3/18/21)

Maybe the worst app I have ever used. Calls come in when I am logged out, calls may or may not come in when I am logged in. It is terrible in a car/bluetooth situation. Trying to figure out how to do anything is near impossible as there is so much information you have to wade through to even get to the keypad. I dont know who created this but it was definitely not anyone who uses it!

The old app was completely functional. Now I no longer receive voicemails via email (that functionality doesn't even seem to be an option anymore), which was the only way I could access them, since they don't update in the app. What's the point of creating a new app that completely destroys functionality and curtails your options? I haven't been receiving any notifications regarding voicemails for days now. You're actively undermining my ability to do my job.

What's new

Our team brings periodic updates to help improve the performance and efficiency of our app. This release contains :-
- Bug fixes & performance enhancements